I just came back from returning my iPhone 5 to the Apple Store Pasadena. I was a bit perplexed because the store manager said that I could only return my iPhone 5 verizon if I had the sim card with it. I was suprised as to why I need to return the phone with a sim card even as it will be deactivated and cannot be reused. Everything was included in the box short of the sim. He went so far to tell me the sim was similar to the headphones. If I didnt have the headphones them he would be unable to take the phone back, which I understand. I tired to reason with him and say that sim card itself cannot be re-used. Unfortunately his response was that everything apple puts in the box has to be returned back to apple. I want to know if this is store policy or has occurred to anyone else?