Why doesn't the email....

Discussion in 'iPad Tips, Help and Troubleshooting' started by Rmv221, Mar 14, 2011.

  1. Rmv221 macrumors newbie

    Joined:
    Oct 22, 2010
    #1
    I'm using my iPad to retrieve my email, not Hotmail or Gmail. It's an email account supplied by my service provider. When I retrieve my email, from my iPad, why is that when I go to my Outlook email on my laptop, email which I have already read days ago (on my ipad) still downloads in my Outlook? How can I fix it so that when I have downloaded and read my email on my iPad, then delete it,(from the trash bin) it goes off my service providers server so it's gone for good so I don't have to go to my Outlook mail and delete them from there?
     
  2. Sdevante macrumors 6502

    Joined:
    Dec 12, 2008
    #2
    Something to do with IMAP versus POP3. iPad only copies the emails to itself, doesn't delete them off the server.
     
  3. iStudentUK macrumors 65816

    iStudentUK

    Joined:
    Mar 8, 2009
    Location:
    London
    #3
    Like Sdevante said you are probably set up for POP3 (which is rubbish). Does your provider also offer IMAP?

    If not, I set up a new GMail account, and you can set GMail to fetch the emails from the POP3 account. GMail supports IMAP and Push.

    I had that problem with Hotmail. I wasn't going to pay for the premium account to get a feature that should have been included 5 years ago! Set up like I said above and haven't looked back.
     

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