Hey all
New Mac user. First time poster.
My name is Ben. I am 27, was born and raised a Mac user (left for PC at Mac System 8.6) and am now back with a new Mac Mini (fully upgraded to 2g, etc...)
I loaded up iTunes with all my music from my old library, and even though I recently purchased Quicktime Pro on my old PC. Given the features I could make use of on my new Mac, I figured it was well worth it and I paid another $30 to upgrade to Quicktime Pro v.7.1.2
Now a new iTunes is out, and so naturally, I've opted to update my software weekly and I am now looking at the sleek, beautiful new iTunes. Very excited.
I must have spent at the very least $500 in the last two years on iTunes, and so I couldn't wait to treat myself to a fresh new movie tonight downloaded straight to my computer.
However, this entire feature it seems I am locked out of!
It says I can not view these new iTunes movies unless I update to the new Quicktime v7.1.3.
But if I update... I am throwing away the $30 I spent to upgrade to Quicktime Pro!
But I don't wanna do that! I make very good use of the features in Quicktime Pro such as video or audio recordings, being able to splice together and edit my favorite video clips into one video, and so forth... I use it on almost a daily basis!
And even though I purchased it only maybe two or three weeks ago...
..do I really have to pay for it AGAIN if I want to enjoy the new iTunes?
Is iTunes not free then? Are the video/audio features of my new Mac not functional unless I pay a fee to "unlock" them?
This seems very unfair and very Un-Mac like, especially as this is my FIRST impression as a new Mac user.
Has anybody else had this problem? Had it fixed by Apple? I called Apple Care a few dozen times, but their lines seems permanently busy tonight (understandable given their major launches)
Ben
New York, NY
New Mac user. First time poster.
My name is Ben. I am 27, was born and raised a Mac user (left for PC at Mac System 8.6) and am now back with a new Mac Mini (fully upgraded to 2g, etc...)
I loaded up iTunes with all my music from my old library, and even though I recently purchased Quicktime Pro on my old PC. Given the features I could make use of on my new Mac, I figured it was well worth it and I paid another $30 to upgrade to Quicktime Pro v.7.1.2
Now a new iTunes is out, and so naturally, I've opted to update my software weekly and I am now looking at the sleek, beautiful new iTunes. Very excited.
I must have spent at the very least $500 in the last two years on iTunes, and so I couldn't wait to treat myself to a fresh new movie tonight downloaded straight to my computer.
However, this entire feature it seems I am locked out of!
It says I can not view these new iTunes movies unless I update to the new Quicktime v7.1.3.
But if I update... I am throwing away the $30 I spent to upgrade to Quicktime Pro!
But I don't wanna do that! I make very good use of the features in Quicktime Pro such as video or audio recordings, being able to splice together and edit my favorite video clips into one video, and so forth... I use it on almost a daily basis!
And even though I purchased it only maybe two or three weeks ago...
..do I really have to pay for it AGAIN if I want to enjoy the new iTunes?
Is iTunes not free then? Are the video/audio features of my new Mac not functional unless I pay a fee to "unlock" them?
This seems very unfair and very Un-Mac like, especially as this is my FIRST impression as a new Mac user.
Has anybody else had this problem? Had it fixed by Apple? I called Apple Care a few dozen times, but their lines seems permanently busy tonight (understandable given their major launches)
Ben
New York, NY