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macrumors member
Original poster
Oct 4, 2018
Hello guys, i bougth those product:

Apple Cable Thunderbolt

Apple Adaptador de Thunderbolt 3 (USB-C) a Thunderbolt 2

and also this dock:

HyperDrive Wireless Charger USB-C Hub

Now i have a problem because i'm trying to test over a macBook Pro retina early 2013 and it doesn't work

This is my macbook:
Captura de pantalla 2020-06-30 a las 23.03.16.png

Captura de pantalla 2020-06-30 a las 22.58.43.png

Captura de pantalla 2020-06-30 a las 22.59.27.png

What i need to make it works?
THe cable works well testing in another devices.
Could be something about firmware?

Please i need help

Best regards


macrumors 65816
Dec 13, 2003
Thunderbolt 1 & 2 arent usb-c it won’t work even with the adapter
if it was a thunderbolt 3 dock it would work


macrumors 6502
Nov 10, 2016
USB-C is just the connector. Unfortunately about five different protocols (computer device communication standards) all use the same connector. I'd guess that hub probably uses the USB 3+DisplayPort Alternate mode protocol, or maybe MHL. Sadly for you the Thunderbolt 3 to Thunderbolt 2 adapter only works with the Thunderbolt protocol.

If you want to connect a hub to your Thunderbolt-2 port you will need to pay extra for a Thunderbolt compatible hub.


macrumors 65816
Dec 13, 2003
I saw this guy using the same cables:


So what is wrong ?

All thunderbolt 3 is USB-c But all USB-C is not thunderbolt 3

Converting thunderbolt 1 or 2 to 3 only gives Thunderbolt protocol in a USB-C format and because thunderbolt is compatible with itself regardless of generation it works

so you need to use a thunderbolt dock
The reason that video you posted works is that dock he is using is a thunderbolt dock
The dock you were trying to use is a cheaper USB-C doc you need to find a thunderbolt 3 dock to use it how you want.
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