Why I have this message in my iPad pro

Discussion in 'iPad' started by Risonanza78, Nov 10, 2017.

  1. Risonanza78 macrumors member

    Risonanza78

    Joined:
    Oct 12, 2015
    #1
    Hi All
    I try to reeinstall my iPad Pro, more time but I have always this message : ACCESSORY NOT SUPPORTED.
    I dont know why it!
    Thanks you so much for your help
     
  2. Frosties macrumors 6502a

    Frosties

    Joined:
    Jun 12, 2009
    Location:
    Sweden
    #2
    Do you use a cable or dock by someother than Apple?
     
  3. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #3

    Yes tell us how you are trying to install. What hardware/computer are you using.
     
  4. chriscl, Nov 10, 2017
    Last edited: Nov 11, 2017

    chriscl macrumors 6502

    chriscl

    Joined:
    Jan 4, 2008
    Location:
    Stuttgart, Germany
    #4
    FWIW - is your iPad on iOS 11?

    I keep getting this message on both my iPad and iPhone, since upgrading both to iOS 11, when plugging the Lightning cable into an Anker USB3.0 hub which - of course - used to work perfectly well under iOS10.

    I have now had to plug the Lightning cable directly into my MacBook (via the Apple dongle) which means I have to disconnect the Anker hub (and that means I cannot connect my USB HDD that I use for Time Machine) whilst I connect the iPhone or iPad to the MacBook).

    Thankfully I do not have to do that much, other than to transfer music via iTunes (yes, there's some of us who prefer to sync our music we have bought and ripped from CD, rather than have to pay Apple another €10 a month to listen to music we already own...)
     
  5. Risonanza78 thread starter macrumors member

    Risonanza78

    Joined:
    Oct 12, 2015
    #5
    For 4th Times I has made in dfu, and al times LinkedIn un cable with my Mac book air or IMac.
     

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