I purchased my iphone here in the uk back in december, i have dropped this phone twice. 1st time cracking the top right hand corner of the glass but phone survived, that was until I dropped it again rendering the bottom half none touch sensative. Its not insured so was expecting to get a bill for new screen. Two weeks later they send me a new phone "FOC". great service, and now they tell me I am eligable to a free upgrade to the new 3g because I am on the £45 a month plan, but I need to take a new 18month contract. Dont have a problem with that as i aint getting rid of the iphone thing "ever".