why is appleTV2 so rediculously slow with hd content

Discussion in 'Apple TV and Home Theater' started by fadals, Sep 25, 2011.

  1. fadals macrumors newbie

    Joined:
    Sep 25, 2011
    #1
    Hi, so yesterday I purchased an AppleTV for my dad because he was interested in the whole Netflix thing and im running it off my xbox so I figured AppleTV would be the greatest and cheapest way to go about bringing him the same movie streaming experience.

    Apparently I was mistaken... Although the Netflix layout looks sweet, when it comes time to actually playing movies it is incredibly slow. The HD movies arent playing in HD and still require buffering while the movie is running. This is incredibly frustrating since I am used to playing Netflix in HD on my xbox literally within 10 seconds of hitting play, without a hiccup. Someone please tell me if ive missed on some miracle firmware update that solves this problem or something. I know it can't be our connection because of how great the performance is through the 360. BTW HD on youtube is rediculously slow as well, but at least its actual HD! Im in canada if that helps lol.

    Hope you guys can help, thanks!
     
  2. ndriver182 macrumors 6502a

    Joined:
    Jun 26, 2007
    #2
    I do not think this is a consistent ATV2 problem. I have no problems with HD quality unless there is something hogging up bandwidth. For example, we have cable Internet service and many days around 4:30-6pm I notice a large drop in speeds when watching my Slingbox or ATV, etc. I've concluded that many people are getting home from work and hopping online all around the same time. Maybe that's a factor here. Maybe you just got a bad unit.
     
  3. marzer macrumors 65816

    marzer

    Joined:
    Nov 14, 2009
    Location:
    Colorado
    #3
    HD rentals usually start in a few seconds on my ATV2, in fact I just watched "Hanna" last night in HD, quick start and no rebuffering. Check to see if the ATV's software is up to date. Try power cycling the ATV2 and the router to see if it makes a difference.
     
  4. slothrob macrumors 6502

    Joined:
    Jun 12, 2007
    #4
    What you are describing isn't normal.

    You need to troubleshoot your system. If you are using wifi, there may be something interfering with the signal near the TV, so you may need to just try moving it away from some electronics that are generating radio waves or you may need to choose a different channel or frequency from the router, to avoid interference from other devices or your neighbors.

    I'd try hardwiring the aTV2 to the router to eliminate wifi issues, as an easy way to see if playing with the wifi might help.
     
  5. Che Castro macrumors 603

    Joined:
    May 21, 2009
    #5
    Go into settings/network
    You can test your speed or configure it

    That might help
     
  6. gigemzach macrumors 6502

    Joined:
    Dec 31, 2009
    Location:
    San Antonio, Texas
    #6
    What are your download speeds? Are you both trying to stream at the same time?
     
  7. MacinDoc macrumors 68020

    MacinDoc

    Joined:
    Mar 22, 2004
    Location:
    The Great White North
    #7
    Is your network being throttled back because you have reached its monthly data cap?
     
  8. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #8
    ATV2 works like a charm for me. Sounds like your internets are not up to snuff.
     
  9. ssgrif macrumors member

    Joined:
    Jul 26, 2011
    #9
    i would suspect you're using apple tv via a wifi connection as this would explain the problems you're having. If you are, then you need to consider switching to a wired connection, especially for HD content. If its not wwifi then my 2nd guess as others have stated would be a slow internet connection.
     
  10. gigemzach macrumors 6502

    Joined:
    Dec 31, 2009
    Location:
    San Antonio, Texas
  11. Bach2011 macrumors member

    Joined:
    Aug 2, 2011
    #11
    Also check the setup on the router and any possible bottleneck on your network. I use wifi N 5GHz to stream HD content to my ATV2 without any problem, but once I connect my MBA 2011 on this freq the connection is slower than 2.4GHz. My router is Linksys E4200 (stock --not flush to dd-wrt yet).
     
  12. Stovepiper macrumors member

    Joined:
    Feb 27, 2011
    #12
    I'd also suspect a WiFi issue. I had to add a second router in my house to pump up the signal strength and ensure all my devices are happy throughout.

    No problems at all with HD streaming on Apple TV.
     
  13. chrono1081 macrumors 604

    chrono1081

    Joined:
    Jan 26, 2008
    Location:
    Isla Nublar
    #13
    This.

    Mine works fine.
     
  14. ksgant macrumors 6502a

    ksgant

    Joined:
    Jan 12, 2006
    Location:
    Chicago
    #14
    I have to agree with others here, I'm on a relatively slow connection (6Mbit DSL) and we never have any problems watching HD movies and TV shows with Netflix. There may be like about 10 seconds of waiting when you hit play for it to start...presumably because it's buffering. But after that we watch it with no problems. This is also with our AppleTV on WiFi to our Airport Extreme.

    Oh, once in a while if my son is trying to watch a lot of HD Youtube clips on his computer while we're watching it may degrade the quality. But honestly, this has only happened maybe 3 or 4 times in the past year.

    So I have to suspect some sort of connection problem.
     
  15. Tiggs macrumors 6502

    Joined:
    Jul 6, 2011
    #15
    Try the ethernet port for a bit and see if that helps.
     

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