Take a look at the history of the threads in this and other iPhone-specific forums ever since the iPhone 3G, and you'll see the same thing, over and over, after every product launch:
- The screen on iPhone X is a different shade of white than iPhone Y. OMG DEFECT.
- My iPhone/iPad can't connect to my router/the connection is very slow. OMG DEFECT.
- The battery life on my charged-once, uncalibrated iPhone is too short OMG DEFECT.
- Light leaks OMG DEFECT.
- I dropped one call OMG DEFECT.
- I exchanged my phone 8 times and can't find a perfect one OMG THEY'RE ALL DEFECTIVE.
- Clearly this is a horrible design,
Steve never would have approved, Apple is a dying company and OMG THEY WILL BE BANKRUPT IN A YEAR.
Incidentally, you'll find the exact same threads on pretty much every other Apple product. Macbook Pros, Airs, iPads, you name it, you get the same "wacko-trackos" blowing every launch-period glitch out of proportion. Then after about a month or so, the hysteria dies down and it's like nothing happened... until a year later during the next product refresh.
Doubly hilarious is when you get the posts that start with "
I've been a loyal Apple customer for over 50 years, and here's a 10,000 item list to show I've owned every single Apple product ever released and unreleased, but..." because apparently, knowing what a genius Steve was since he was 5, and owning more Apple products than you could ever possibly afford makes them more qualified to determine if Apple is on its last legs. Yet, you'd think after having owned so many Apple products, they'd remember that they've written the same screed about every new Apple product they've bought? And then, despite saying "
this is the last Apple product I'll ever buy..." they're still in line next year, and then post the same thing
again...
The only thing missing this time around (or maybe I just haven't seen it yet) is
that guy who proposes a petition to Apple that will never get their attention, and
that guy who wants to start a class action lawsuit which will probably lead nowhere.
When you get down to it, Apple's QC hasn't gone downhill. Even based on the hyper-exaggerated echo chamber that is forums like these, Apple QC has actually been pretty much consistent for years. If you accept that these issues are all legitimate, the complaint cycle seems to show that this is pretty typical of launch jitters: they're pushing out as much product as they can, rushing them to the stores, and as a result, product quality slips. As the supply starts to catch up with demand, either QC improves, or people just don't care about the "design flaws" anymore and keep buying them up.
I will say though: the case scratch thing is definitely legit. It happened to me. That said, in my case Apple fixed it right away, the same day, and I don't have any reason to complain now. I have a completely unscratched iPhone 5, that gets great Wifi.