Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Now look whose whinging. Seriously, the value of your point is totally lost when you can't even spell "whining" properly in the title.


Whinge
intr.v. whinged, whing·ing, whing·es Chiefly British
To complain or protest, especially in an annoying or persistent manner.

I think he meant whinging not whining. Looks like the value of his point is back on, though I disagree with it.
 
NotAdvisable people whine. Some people need a reason to complain and others believe that a minor scuff should not be found when unboxing a phone. People keep talking about a $700-$900 phone and yet the majority of people paid $200-$400. Either way, there will always be people who are looking for problems.

No, it's a $700-$900 phone whether u paid full retail, or signed a new 2yr contract. And how the heck do u know that the majority of people paid a subsidized price? Are u a market anaylist? Either way, the value of the phone doesn't change. And yes, a scuff out of the box isn't acceptable. And people who complain are fully justified in doing so.
 
No and I didn't say that. :rolleyes: I'm saying not to say you paid $700 for a device when you didn't.

But even when phones are subsidized, aren't carriers/manufacturers' clawing back the money via monthly contract fees? so either way you STILL pay pretty much full value for the handset.
 
Take a look at the history of the threads in this and other iPhone-specific forums ever since the iPhone 3G, and you'll see the same thing, over and over, after every product launch:

- The screen on iPhone X is a different shade of white than iPhone Y. OMG DEFECT.

- My iPhone/iPad can't connect to my router/the connection is very slow. OMG DEFECT.

- The battery life on my charged-once, uncalibrated iPhone is too short OMG DEFECT.

- Light leaks OMG DEFECT.

- I dropped one call OMG DEFECT.

- I exchanged my phone 8 times and can't find a perfect one OMG THEY'RE ALL DEFECTIVE.

- Clearly this is a horrible design, Steve never would have approved, Apple is a dying company and OMG THEY WILL BE BANKRUPT IN A YEAR.

Incidentally, you'll find the exact same threads on pretty much every other Apple product. Macbook Pros, Airs, iPads, you name it, you get the same "wacko-trackos" blowing every launch-period glitch out of proportion. Then after about a month or so, the hysteria dies down and it's like nothing happened... until the a year later during the next product refresh.

The only thing missing this time around (or maybe I just haven't seen it yet) is that guy who proposes a petition to Apple that will never get their attention, and that guy who wants to start a class action lawsuit which will probably lead nowhere.

When you get down to it, Apple's QC hasn't gone downhill. Even based on the hyper-exaggerated echo chamber that is forums like these, Apple QC has actually been pretty much consistent for years. If you accept that these issues are all legitimate, the complaint cycle seems to show that this is pretty typical of launch jitters: they're pushing out as much product as they can, rushing them to the stores, and as a result, product quality slips. As the supply starts to catch up with demand, either QC improves, or people just don't care about the "design flaws" anymore and keep buying them up.

I will say though: the case scratch thing is definitely legit. It happened to me. That said, in my case Apple fixed it right away, the same day, and I don't have any reason to complain now. I have a completely unscratched iPhone 5, that gets great Wifi.

Great response! And I totally agree. There will be phones with issues whether Apple or another carrier but us as Apple fans are maybe a little more OCD about issues :) I do feel the scratches out of the box are not right, but I also feel like some people making issues about a scratch no larger than a pin prick is just being too OCD for my pretty OCD taste :)
 
It is absolutely Apple's fault if my phone is scratched out of the box, or if the material is easily scratch-able. They went to such lengths in their cool little video about how revolutionary the assembly process is, and here we have major design flaws. They kind of shot themselves there.
 
My white iphone which i got yesterday have display issue, i see vertical lines in right side of the screen. going to exchange soon.
Its clear apple lost quality over quantity(to meet demand), which is not good for its reputation.
 
It actually is Apple's fault if you receive an iPhone 5 that's scratched out of the box.

It's also Apple's fault that they're using an aluminium colouring that's easily damaged. Such problems never existed in previous "slate" aluminium Apple products (e.g. iPod Classic, iPod Nano).

It's not easily damaged. Damage out of the box and easily damaged are two very different issues. Easily damaged would mean the black back of my phone would be scratched after it slid around in the floor mat of my truck yesterday. It's not.
 
No, it's a $700-$900 phone whether u paid full retail, or signed a new 2yr contract. And how the heck do u know that the majority of people paid a subsidized price? Are u a market anaylist? Either way, the value of the phone doesn't change. And yes, a scuff out of the box isn't acceptable. And people who complain are fully justified in doing so.

Who would pay $700 for something knowing that others are paying $200 for the same thing? You really think they are losing money on every phone they sell @ the $200 price? No way... the mark up on the phone price is unreal, who would pay that?!
 
Who would pay $700 for something knowing that others are paying $200 for the same thing?

Probably people like me, who paid $200 for the previous year's $700 device and still have the carrier subsidy from that device to pay off.

That's how cellular phone subsidies work.

You really think they are losing money on every phone they sell @ the $200 price?

Apple isn't, but the carrier you buy it from does. They take the loss up front, and make it back by requiring users to pay for inflated-price cellular and data plans. Which by the way, cost the same whether you took a subsidy or not.

For that reason, it often makes sense to take a subsidy when you're eligible for one.

----------

My white iphone which i got yesterday have display issue, i see vertical lines in right side of the screen. going to exchange soon.
Its clear apple lost quality over quantity(to meet demand), which is not good for its reputation.

My point has been proven again, in spades.
 
I have to ask the obvious: Why are you whining (actual spelling) about other peoples' whining?
 
Troll, troll, troll your boat.....

tumblr_lisvrcoNdC1qfkddto1_500.jpg
 
I think there are some people who are feeding off one another.

I've been through the scuff threads on here and seen the pictures.

Some people have very legitimate claims. Big dents, chinks so sharp they cut their fingers on them, a scratch down the whole body of the phone, etc.

The people who have what amounts to a pinpoint scratch that can only be seen under a microscope are seriously overreacting.

You do not need to buy a phone at launch if you expect that level of perfection. I'm amazed. You go to the Apple store, hold the Genius Bar hostage, and run a 12-point inspection on their entire inventory? For a microscopic scratch that you'll likely put several of on your phone even with a case?

Damn. I'll bet you're the same ass who bought out the entire stock of lightning cables.
 
People seriously, just because I typed 'whinging' instead of 'whingeing' or 'whining' we all have to get into a giant fight over it.
I typed 'whinging' into my post because that's the word I wanted to use. Get a dictionary if you think it's an incorrect word.

How do people who clearly can't spell or put together a coherent sentence get a job, let alone a technical job...

I'm sorry but I don't quite get what your going on about. All the spelling is correct and my sentences seem quite clear... Do you require a dictionary and thesaurus?
 
No you haven't. There is enough positivity out there that if negativity is all you see then You are actively LOOKING for complaints. And thats not the fault of users, its the fault of the reader (you).


You've expressed EXACTLY why people are "whinging". Apple has a reputation of coming very close to perfection with their products. So when they fall short of the standards that THEY established then it's expected that users will express themselves.

BTW. Lets see some photos of your four iPhones that never had cases because I dont think anyone believes that "not one has ever had a single scratch on it".


Really? So if the manufacturer isn't responsible for quality control or the functionality of their product then what exactly is the manufacturer responsible for?

Well said!
 
People seriously, just because I typed 'whinging' instead of 'whingeing' or 'whining' we all have to get into a giant fight over it.
I typed 'whinging' into my post because that's the word I wanted to use. Get a dictionary if you think it's an incorrect word.



I'm sorry but I don't quite get what your going on about. All the spelling is correct and my sentences seem quite clear... Do you require a dictionary and thesaurus?

There are many here who aren't at all familiar with the Queen's English... nor British slang terms. Which, if they hang around the Internet enough, they probably should be.

Eh. I work for a British company. I may not be the best person to ask. ;)
 
Take a look at the history of the threads in this and other iPhone-specific forums ever since the iPhone 3G, and you'll see the same thing, over and over, after every product launch:

- The screen on iPhone X is a different shade of white than iPhone Y. OMG DEFECT.

- My iPhone/iPad can't connect to my router/the connection is very slow. OMG DEFECT.

- The battery life on my charged-once, uncalibrated iPhone is too short OMG DEFECT.

- Light leaks OMG DEFECT.

- I dropped one call OMG DEFECT.

- I exchanged my phone 8 times and can't find a perfect one OMG THEY'RE ALL DEFECTIVE.

- Clearly this is a horrible design, Steve never would have approved, Apple is a dying company and OMG THEY WILL BE BANKRUPT IN A YEAR.

Incidentally, you'll find the exact same threads on pretty much every other Apple product. Macbook Pros, Airs, iPads, you name it, you get the same "wacko-trackos" blowing every launch-period glitch out of proportion. Then after about a month or so, the hysteria dies down and it's like nothing happened... until a year later during the next product refresh.

Doubly hilarious is when you get the posts that start with "I've been a loyal Apple customer for over 50 years, and here's a 10,000 item list to show I've owned every single Apple product ever released and unreleased, but..." because apparently, knowing what a genius Steve was since he was 5, and owning more Apple products than you could ever possibly afford makes them more qualified to determine if Apple is on its last legs. Yet, you'd think after having owned so many Apple products, they'd remember that they've written the same screed about every new Apple product they've bought? And then, despite saying "this is the last Apple product I'll ever buy..." they're still in line next year, and then post the same thing again...

The only thing missing this time around (or maybe I just haven't seen it yet) is that guy who proposes a petition to Apple that will never get their attention, and that guy who wants to start a class action lawsuit which will probably lead nowhere.

When you get down to it, Apple's QC hasn't gone downhill. Even based on the hyper-exaggerated echo chamber that is forums like these, Apple QC has actually been pretty much consistent for years. If you accept that these issues are all legitimate, the complaint cycle seems to show that this is pretty typical of launch jitters: they're pushing out as much product as they can, rushing them to the stores, and as a result, product quality slips. As the supply starts to catch up with demand, either QC improves, or people just don't care about the "design flaws" anymore and keep buying them up.

I will say though: the case scratch thing is definitely legit. It happened to me. That said, in my case Apple fixed it right away, the same day, and I don't have any reason to complain now. I have a completely unscratched iPhone 5, that gets great Wifi.

Greatest post in the history of this forum!!
 
Last edited:
Great response! And I totally agree. There will be phones with issues whether Apple or another carrier but us as Apple fans are maybe a little more OCD about issues :) I do feel the scratches out of the box are not right, but I also feel like some people making issues about a scratch no larger than a pin prick is just being too OCD for my pretty OCD taste :)

You can pretty much blame these people for the delay as they return their device for different colors or check various batches of iPhones.
 
You can pretty much blame these people for the delay as they return their device for different colors or check various batches of iPhones.

completely agree. I honestly do not worry about resale value and I hear that as the main reason. A phone is meant to be used, if I am constantly thinking about keeping it pristine for when I sell it I honestly do not think I would be enjoying my phone too much. And as for the little pinpricks, if you put a case on you won't see them and if you don't put a case on you'll add to them before long and won't know which ones you started with.
 
Doubly hilarious is when you get the posts that start with "I've been a loyal Apple customer for over 50 years, and here's a 10,000 item list to show I've owned every single Apple product ever released and unreleased, but..." because apparently, knowing what a genius Steve was since he was 5, and owning more Apple products than you could ever possibly afford makes them more qualified to determine if Apple is on its last legs. Yet, you'd think after having owned so many Apple products, they'd remember that they've written the same screed about every new Apple product they've bought? And then, despite saying "this is the last Apple product I'll ever buy..." they're still in line next year, and then post the same thing again...

...
When you get down to it, Apple's QC hasn't gone downhill. Even based on the hyper-exaggerated echo chamber that is forums like these, Apple QC has actually been pretty much consistent for years. If you accept that these issues are all legitimate, the complaint cycle seems to show that this is pretty typical of launch jitters: they're pushing out as much product as they can, rushing them to the stores, and as a result, product quality slips. As the supply starts to catch up with demand, either QC improves, or people just don't care about the "design flaws" anymore and keep buying them up.
.

Thing is, it's pretty obvious that the QC at Apple HAS gone downhill, just based on the number of devices produced with widespread issues. The larger-scale recalls of third-party components like hard drives (which Apple has no control over) and video cards (same issue) are just one indicator. There's also the simple fact that the OS is buggier than it was before, and knowing (as I do know) that the Apple OS X team is extremely small means that either they are being asked to do too many things, or aren't able to take enough time to do it, or to be as careful as they were before. I imagine they are trying just as hard as ever, but the result isn't the same.

Additionally, it pains me to say it but as they've pushed the boundaries of engineering, they're inevitably confronted with more issues to resolve-- and more points of potential failure-- than they were before. Back when a "new Mac" was a new color on the casing, there wasn't much to break in new revisions. Now, when things are joined at atomic levels and made thinner, faster, and lighter, there are a lot more laws of physics being tread upon. It just makes sense that there would be some significant "bugs" to work out. This stuff is new.

As an example: the MBP (mid 2009) battery was supposed to last 6 hours and 1000 cycles. My first battery did 7 hours for about 100 cycles, then 6 hours, then (within a year) under 2 hours. It got replaced for being defective. Now, my replacement battery does the same thing, but deteriorating faster. I know all about cycling batteries; that's not the problem. The problem is that the batteries don't ALL work as well as they're stated to, and that's fine (I expected that). Apple can't control a lot of the QC issues at that level, and so they typically swap the battery if it doesn't show clear signs of misuse.

Things like display glitches are inevitable in mass-produced garbage. Don't think for a second that the components Apple is using are immune from this. BUT it's equally foolish to claim that the quality control is as good as it was in, say, the early 2000s. I still don't know a damn person who has a working Superdrive in their laptop or LCD iMac after 2-3 years. I don't know a single person who's Early 2008 MBP didn't need a logic board replacement due to the nVidia issue. I don't know a single G5 iMac owner who didn't need the logic board replaced (due to the "faulty caps" issue). And sure, these are isolated incidents, but my father's G4 tower (1999) with its ORIGINAL 10 GB HARD DRIVE survived 9/11 (covered in 6' of ash and dust) AND freezing cold for more than two months, and it still works perfectly. Not that this is the norm, but some components are better than others. It's the selection of these components, coupled with the success of a difficult engineering process, that determines QC. And the iPhone 5's maps fiasco, plus Lion, plus Mountain Lion, plus Final Cut X, plus MobileMe, plus iTunes on Windows, all indicates to me that software QC has gone downhill.

One of these things Apple can control; the other, they can only slightly control.

For what it's worth, I was a Genius several years ago.
 
I do agree that it's Apple's fault if it's scratched out of the box, or your volume buttons are opposite to each other.

With the anodising aluminium colouring, it's easy to scratch if you grab a pair of keys and take murder to it. Normal every day use is fine.




Here's an idea for you - quit whining about me whining about everyone whining. Apple isn't perfect, I quite agree - and the iPhone 5 has many flaws. But if you have a problem, fix it. Stop whining about it on forums where it ain't going to get fixed.

Whining about people whining is pretty stupid.

----------

Thing is, it's pretty obvious that the QC at Apple HAS gone downhill, just based on the number of devices produced with widespread issues. The larger-scale recalls of third-party components like hard drives (which Apple has no control over) and video cards (same issue) are just one indicator. There's also the simple fact that the OS is buggier than it was before, and knowing (as I do know) that the Apple OS X team is extremely small means that either they are being asked to do too many things, or aren't able to take enough time to do it, or to be as careful as they were before. I imagine they are trying just as hard as ever, but the result isn't the same.

Additionally, it pains me to say it but as they've pushed the boundaries of engineering, they're inevitably confronted with more issues to resolve-- and more points of potential failure-- than they were before. Back when a "new Mac" was a new color on the casing, there wasn't much to break in new revisions. Now, when things are joined at atomic levels and made thinner, faster, and lighter, there are a lot more laws of physics being tread upon. It just makes sense that there would be some significant "bugs" to work out. This stuff is new.

As an example: the MBP (mid 2009) battery was supposed to last 6 hours and 1000 cycles. My first battery did 7 hours for about 100 cycles, then 6 hours, then (within a year) under 2 hours. It got replaced for being defective. Now, my replacement battery does the same thing, but deteriorating faster. I know all about cycling batteries; that's not the problem. The problem is that the batteries don't ALL work as well as they're stated to, and that's fine (I expected that). Apple can't control a lot of the QC issues at that level, and so they typically swap the battery if it doesn't show clear signs of misuse.

Things like display glitches are inevitable in mass-produced garbage. Don't think for a second that the components Apple is using are immune from this. BUT it's equally foolish to claim that the quality control is as good as it was in, say, the early 2000s. I still don't know a damn person who has a working Superdrive in their laptop or LCD iMac after 2-3 years. I don't know a single person who's Early 2008 MBP didn't need a logic board replacement due to the nVidia issue. I don't know a single G5 iMac owner who didn't need the logic board replaced (due to the "faulty caps" issue). And sure, these are isolated incidents, but my father's G4 tower (1999) with its ORIGINAL 10 GB HARD DRIVE survived 9/11 (covered in 6' of ash and dust) AND freezing cold for more than two months, and it still works perfectly. Not that this is the norm, but some components are better than others. It's the selection of these components, coupled with the success of a difficult engineering process, that determines QC. And the iPhone 5's maps fiasco, plus Lion, plus Mountain Lion, plus Final Cut X, plus MobileMe, plus iTunes on Windows, all indicates to me that software QC has gone downhill.

One of these things Apple can control; the other, they can only slightly control.

For what it's worth, I was a Genius several years ago.

I don't think QC has gone down I just think demand has gone way up.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.