Why is it taking so long for apple to send me a code?

[hcho3]

I submitted Mac OS lion date program a week ago and still no answer from apple...

Is this normal?

Should I call and fight?

I am calling them now, but any advice would be appreciated.

 

[Arnieaz]

I submitted Mac OS lion date program a week ago and still no answer from apple...

Is this normal?

Should I call and fight?

I am calling them now, but any advice would be appreciated.

I helped a friend do it, and we got an immediate code back to be applied at purchase. All within 10 minutes.

 

[agentphish]

I'd call 800 My Apple

 

[Eradik]

I submitted Mac OS lion date program a week ago and still no answer from apple...

Is this normal?

Should I call and fight?

I am calling them now, but any advice would be appreciated.

It shouldn't take that long. What did they say when you called them?

 

[mattraehl]

I naively just downloaded Lion on my brand new iMac and realized afterwards that I'd been charged, I guess I thought the free upgrade thing would "Just Work". I contacted the Mac App Store support and they refunded the charge. So you could always go that route.