Why is it taking so long for apple to send me a code?

Discussion in 'Mac OS X Lion (10.7)' started by hcho3, Aug 1, 2011.

  1. hcho3 macrumors 68030

    May 13, 2010
    I submitted Mac OS lion date program a week ago and still no answer from apple...

    Is this normal?

    Should I call and fight?

    I am calling them now, but any advice would be appreciated.
  2. Arnieaz macrumors member

    Oct 10, 2007
    Tucson, AZ
    I helped a friend do it, and we got an immediate code back to be applied at purchase. All within 10 minutes.
  3. agentphish macrumors 65816


    Sep 7, 2004
  4. Eradik macrumors regular

    Jul 10, 2011
    Pacific Northwest
    It shouldn't take that long. What did they say when you called them?
  5. mattraehl macrumors 6502

    Feb 26, 2005
    I naively just downloaded Lion on my brand new iMac and realized afterwards that I'd been charged, I guess I thought the free upgrade thing would "Just Work". I contacted the Mac App Store support and they refunded the charge. So you could always go that route. :D

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