why is itunes crashing after clicking on apps tab?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jas1973, Sep 16, 2010.

  1. jas1973 macrumors 6502

    Joined:
    Sep 10, 2010
    #1
    everytime i sync my iphone and go to click on the apps tab i tunes shuts down.. should i redownload itunes 10?
     
  2. MotionxxUSxx macrumors 6502

    Joined:
    Jul 1, 2007
    #2
    I had this issue after updating to iphone 4.1 from a jailbroken phone. I read somewhere that there may be some left over jailbroken files causing the issue. After updating to 4.1 with the issue, I than restored through Itunes to 4.1 again and the applications tab is now working.
     
  3. jas1973 thread starter macrumors 6502

    Joined:
    Sep 10, 2010
    #3
    i guess that means i should restore as new and not from back up
     
  4. AML225 macrumors regular

    Joined:
    Apr 11, 2010
    #4
    Mine does this too but my phone was never jailbroken.
     
  5. jas1973 thread starter macrumors 6502

    Joined:
    Sep 10, 2010
    #5
    i tried restore from back up, and it didn't help, i restored as new and it works fine now
     
  6. jas1973 thread starter macrumors 6502

    Joined:
    Sep 10, 2010
    #6
    well i reinstalled itunes 10. reinstalled 4.1. restored as a new phone. and it worked for a little while and now it is back to doing the same thing, every time i go to sync my phone and click on the app tabs it says itunes has suddenly closed or something to that effect
     
  7. psywzrd macrumors 68030

    Joined:
    Feb 6, 2008
    #7
  8. Al3x87 macrumors member

    Joined:
    Sep 13, 2010
    #8
    try to reinstall the iTunes. But it can be from the jailbreak too.
     
  9. CK1Czar macrumors member

    Joined:
    Jan 21, 2010
    #9
    I have this same problem and I have never jailbroken my phone.

    Thanks psywzrd for pointing me to that thread. My blank homescreen was the issue.
     
  10. jas1973 thread starter macrumors 6502

    Joined:
    Sep 10, 2010
    #10
    i do have a blank home screen, can anyone else confirm they also have a blank home screen and this is happening?

    yup moving a folder onto the first page before i plug into itunes seems to prevent this from happening.
     
  11. ethan028 macrumors 6502a

    ethan028

    Joined:
    Apr 4, 2009
    Location:
    San Francisco, CA
    #11
    You have to move one icon into the blank homescreen,

    I had the same problem then i tried and it fixed it :D

    Good luck OP.


    Ethan
     

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