Why is my iPhone asking me to enter my apple id password every time i restart the phone?

Discussion in 'iPhone' started by TheTom9, Nov 18, 2015.

  1. TheTom9 macrumors member

    TheTom9

    Joined:
    Apr 26, 2015
    Location:
    London, UK
    #1
    Hi There

    Ever since i started using my iPhone 6s it's asking me to

    '' Apple ID Verification
    Enter the password for ****@icloud.com in settings ''

    It happens every time after i restart or turn off my phone which i have to do at least twice a day thanks to the phone being laggy and stuff.

    The other thing is that it's keep turning itself off, sometimes for no apparent reason and then sometimes my screen goes blurry with lines, like when you smash a screen and it cracks the LCD, then turns off.
    - There's a picture attached with this screen to this thread.

    Well, you might ask why don't i just exchange my phone, i still have time until January to do that with the extended return policy but i did that almost 10 times now and none of the phones were useable on a level you'd expect. Some had home button issues, some had abnormal battery drain, some were scratched out of the box, loose headphone jack... Im just so fed up with this whole thing.

    Is there anyone who had the same issue? what did you guys do?
     

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  2. MrInquestador macrumors member

    MrInquestador

    Joined:
    Nov 14, 2015
    #2
    I too would like to know. It's getting annoying already.
     
  3. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #3
    Others have reported the same with the latest OS update.

    Not a big deal. Sounds like a good idea to me, for security.

    How often are you rebooting???;)
     
  4. TheTom9 thread starter macrumors member

    TheTom9

    Joined:
    Apr 26, 2015
    Location:
    London, UK
    #4


    It's just the worst, especially when I'm outside on a busy street and my dumb phone resets itself and then repeatedly asks for the password until enter it. It shuts itself down at least two times a day.
     
  5. shreff86 macrumors member

    Joined:
    Mar 16, 2015
    #5
    I had this same problem with my previous 6s plus along with a few other issues that caused me to return it since I had only had it a few days. I ended up buying another I was told by a Apple employee on my numerous calls into tech trying to fix issues that the Apple ID verification issue was a bug in the 9.1 if updated over wifi. They recommend updating through iTunes on a computer to resolve the issue. I couldn't get the other issues resolved on the other phone but did update the new one through iTunes before I even activated the phone this past weekend I haven't had it pop up yet but not saying that this is the fix because I have only powered off the phone once since Sunday but have lag and freezing present like many others
     
  6. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    Sounds like we need to work on why your phone keeps resetting. That would pi$$ me off, too!
     
  7. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #7
    I was also going to suggest a backup and restore using a computer running iTunes.

    Over-the-air updates are historically troublesome. I don't trust them.
     
  8. convergent macrumors 68000

    convergent

    Joined:
    May 6, 2008
    Location:
    Raleigh, NC
    #8
    I would suggest wiping the phone and starting from scratch. Its clearly mucked up for some reason. None of my families's iPhones require rebooting ever... let alone several times a day. This is going back to an iPhone 4s through 6s Plus.
     
  9. Chatter macrumors 6502a

    Joined:
    Jun 10, 2013
    Location:
    Uphill from Downtown
    #9
    If you can, take it into an Apple store. This should NOT happen - constant rebooting. How annoying for you.
     
  10. TheTom9 thread starter macrumors member

    TheTom9

    Joined:
    Apr 26, 2015
    Location:
    London, UK
    #10
    Thanks guys for the replies! I sure will be going back to apple at one point if it doesn't stop happening and I'll just exchange my phone for a new one and do an iTunes update, who knew we'd still have to struggle with this in 2015, how sad.
     
  11. EdMan macrumors 6502

    EdMan

    Joined:
    Oct 17, 2011
    Location:
    Michigan
    #11
    I noticed having to do this on my iPad Air 2 as well a couple of days ago when I restarted it. I think I did it twice, not for it shutting off or anything but it was a bit laggy so I restarted it. Both times asked for my AppleId PW. Mind you I just replaced my iPad a week ago and set it up as new from iTunes if that makes a difference.
     

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