Why is my phone not backing up automatically?

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by StuMcBill, Feb 9, 2017.

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  1. StuMcBill, Feb 9, 2017

    StuMcBill macrumors 6502a

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    #1
    I've got iCloud backup set to on, on my iPhone 7, and every night it is locked and connected to WiFi, however it never seems to backup automatically?

    Have I done anything wrong? Anything I should do/check?

    Thanks
     
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  2. Macman45, Feb 9, 2017

    Macman45 macrumors G5

    Macman45

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    #2
    I stopped backing up to the cloud a while back. It became unreliable, so I switched to my iMac for backing my phone up....The only thing I'm wondering is that just maybe mobile data may need to be on to allow access for the cloud. If that isn't the issue, try toggling the Icloud switch off, reboot the phone, then turn it on again...It used to work for me.
     
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  3. StuMcBill, Feb 9, 2017

    StuMcBill thread starter macrumors 6502a

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    #3
    Thanks, I'll give it a go.
     
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  4. StuMcBill, Feb 9, 2017

    StuMcBill thread starter macrumors 6502a

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    #4
    Nah, didn't work, any other ideas?
     
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  5. CTHarrryH, Feb 10, 2017

    CTHarrryH macrumors 68000

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    #5
    Can you do a manual backup on your phone. settings, icloud, backup - backup now? Does it work or give you an error?
     
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    M. Gustave likes this.
  6. Julien, Feb 12, 2017

    Julien macrumors G4

    Julien

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    #6
    At night it is also plugged in and charging?
     
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