if you go to netflix.com i think its under your account settings you can change the bandwidth limitation for your account.
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Why is Netflix so poor on ATV?
- Thread starter striker33
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Smooth as silk on my ATV3 ( hard wired ) and my ATV 2 ( wifi ) as Jessica posted, it's your Internet / router.
So then it IS a problem with the ATV.
The fact that so many other devices work perfectly fine with HD streaming on Netflix says it all really. Something seriously wrong on Apple's side.
If it's OK on everyone else's ATV but not yours would that not suggest their is a problem your end?
Maybe your other devices are just more efficient at using your 6Mbps internet connection compared to the ATV which might for some reason require a quicker connection...
I can stream iTunes movies at 1080p perfectly fine, despite Apple claiming 8mbps was reccommended.
If Netflix is so ineffective on the ATV, then its a problem on Apple's end.
Everyone is stating its ok for them on their atv though...
Maybe apple are just picking on you
just a thought.........
If you are using it wirelessly, try plugging it in via Eithernet cable, its the way I use mine, and the picture is stunning
If you are using it wirelessly, try plugging it in via Eithernet cable, its the way I use mine, and the picture is stunning
Everyone is stating its ok for them on their atv though...
Maybe apple are just picking on you
Actually a couple of people have already said they have similar issues
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If you are using it wirelessly, try plugging it in via Eithernet cable, its the way I use mine, and the picture is stunning
I just tried there, apart from it being ever so slightly more snappy, as expected, there was no improvement in video quality.
I honestly dont know why its refusing to play above SD quality. Apple told me to contact Netflix, and Netflix gave me loads of automated answers.
Its definitely nothing to do with network speeds or my internet. If a Windows PC using a cheap £5 wireless dongle with only a single bar of signal can stream HD fine, theres no reason why the same shouldnt apply to my ATV.
I'm not even sure how to go about returning the thing. I'm pretty sure the staff at Argos won't have a clue what streaming means.
The Netflix client for Apple TV may be using a different codec (H.264) compared to the VC-1 Microsoft derived codec that they like to use on other platforms. Perhaps H.264 uses slightly more bandwidth and would take your connection over the point at which Netflix degrades in quality. It certainly looks fine on my ATV3 with 24 mbps bandwidth available.
Actually a couple of people have already said they have similar issues
i see one post that the poster like his ATV2 better than his ATV3 is that what you mean by a couple poeple said they have similar issues
?how about this, some things are defective, bring it back and stop whining on the webernets
i still think 6mpbs is a slow internet connection thats the basic plan here in Canada
Fire up your web browser, and go to your Netflix homepage. Make sure you're logged into your account, and go into the settings menu.
Somewhere in there is an option to set the quality of your streams globally, regardless of device. See if it's set to its best quality. If not, make it so.
This has helped many people.
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It is more likely - seeing as the VAST majority of people are NOT having this problem - that the problem is something at your end (either your network hardware, settings, Netflix settings, HDMI cable, OR a lemon ATV3).
Somewhere in there is an option to set the quality of your streams globally, regardless of device. See if it's set to its best quality. If not, make it so.
This has helped many people.
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It is more likely - seeing as the VAST majority of people are NOT having this problem - that the problem is something at your end (either your network hardware, settings, Netflix settings, HDMI cable, OR a lemon ATV3).
Actually a couple of people have already said they have similar issues
----------
I just tried there, apart from it being ever so slightly more snappy, as expected, there was no improvement in video quality.
I honestly dont know why its refusing to play above SD quality. Apple told me to contact Netflix, and Netflix gave me loads of automated answers.
Its definitely nothing to do with network speeds or my internet. If a Windows PC using a cheap £5 wireless dongle with only a single bar of signal can stream HD fine, theres no reason why the same shouldnt apply to my ATV.
I'm not even sure how to go about returning the thing. I'm pretty sure the staff at Argos won't have a clue what streaming means.
thats meaninless, its absolutely possible 1 device requires a stonger connection than another regardless of the price
I'm not being stubborn.
I'm simply looking for advice on ways to resolve the issue, not 2 pages of posts saying its my internet, or elitists trying to act big and clever by saying they have super fast internet and huge TV's.
have you tried control alt delete?? that fixes most things
or
up up down down left right left right b, a, start?
oh waith tahts 99 lives in Contra
what about returning it? does this fix not exisit in the UK?
I'm having the same problem it drops after two minutes , and works fine on other devices . Honestly I understand that some people want the world to go all digital , but I'm ok with how things are . Too many variables it totally could be on my end and may never fix it it will just work.
After spending 2 hours on the phone to Apple and Netflix, it turns out my ATV3 is limiting the bandwidth for Netflix streaming only. Netflix cant do anything about it on their end, and Apple don't know what is causing the issue.
I'll update later on any fix or solution to the problem, should someone have similar problems down the line.
Seems to be a very rare problem. Along with my returned iPad, its been a very bad month for buying Apple products.
Why always me?
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Refer to my post above, and you will see the irony.
Excuse me while I get my violin.
P.s. If you are offended by my previous post, I'd suggest crying elsewhere.
I'll update later on any fix or solution to the problem, should someone have similar problems down the line.
Seems to be a very rare problem. Along with my returned iPad, its been a very bad month for buying Apple products.
Why always me?
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Refer to my post above, and you will see the irony.
Excuse me while I get my violin.
P.s. If you are offended by my previous post, I'd suggest crying elsewhere.
interesting
Interesting, can you share how they deduced that?
Do you plan to exchange the unit? If you get 1080p OK from itunes it seems your network is OK. Wondering if this is a problem with this one unit or if the software demands for Netflix streaming are higher such that your 6M is adequate for one and not the other.
There is a "test network" option in the ATV menu, what does that yield?
Keep us up to date
Thanks
Interesting, can you share how they deduced that?
Do you plan to exchange the unit? If you get 1080p OK from itunes it seems your network is OK. Wondering if this is a problem with this one unit or if the software demands for Netflix streaming are higher such that your 6M is adequate for one and not the other.
There is a "test network" option in the ATV menu, what does that yield?
Keep us up to date
Thanks
Do you have a micro usb cable? They usually come with most mobile phones. Connect your ATV3 to your computer via that cable and restore as new through iTunes. You don't need to connect the power cord to the ATV3 to do this. Many times this resolves the problem as you start fresh.
Actually a couple of people have already said they have similar issues
----------
I just tried there, apart from it being ever so slightly more snappy, as expected, there was no improvement in video quality.
I honestly dont know why its refusing to play above SD quality. Apple told me to contact Netflix, and Netflix gave me loads of automated answers.
Its definitely nothing to do with network speeds or my internet. If a Windows PC using a cheap £5 wireless dongle with only a single bar of signal can stream HD fine, theres no reason why the same shouldnt apply to my ATV.
I'm not even sure how to go about returning the thing. I'm pretty sure the staff at Argos won't have a clue what streaming means.
I see what you mean! I watched a trailer on my ATV, then watched the same trailer on my Roku Box with Amazon, the ROKU Box wins hands down, razor sharp, both are connected via Eithernet. So is this a Netflix problem?or a ATV problem, dunno, but streaming on ROKU is the way to go
I gotta say I'm returning the Apple TV as it's unable to stream Netflix (not to mention other reasons I'm disappointed)
I have tried 3 different DNS, I've changed the streaming quality on my Netflix account, I've turned off all other internet devices, the ATV is hardwired to an airport extreme, and it STILL buffers while streaming Netflix.
Here's a speed test I did while it was streaming. I can't wait for you know-it-alls to try and tell me it's MY problem.
I have tried 3 different DNS, I've changed the streaming quality on my Netflix account, I've turned off all other internet devices, the ATV is hardwired to an airport extreme, and it STILL buffers while streaming Netflix.
Here's a speed test I did while it was streaming. I can't wait for you know-it-alls to try and tell me it's MY problem.
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Ah, thats your problem. You are using speed test which really only tells you the speed from your isp to your house. Not the speed from your isp to the Netflix servers. Either way, you should still be able to get some HD material at times. You just may have a bad ATV. Exchange it and try again. Yes, I know it may be shocking, but sometimes you can get a defective apple device.
I see what you mean! I watched a trailer on my ATV, then watched the same trailer on my Roku Box with Amazon, the ROKU Box wins hands down, razor sharp, both are connected via Eithernet. So is this a Netflix problem?or a ATV problem, dunno, but streaming on ROKU is the way to go
I think you're getting carried away and piling on a problem that hasn't been properly diagnosed, truth to tell. Firstly, Netflix doesn't feature movie trailers on the ATV, so you couldn't have viewed it there. (I don't know if Netflix on Roku does or not - I don't know what would be the point as you already get a la carte). Trailers are designed to entice you to buy or rent a title, which is why I'm thinking you had to have viewed it on something other than Netflix.
It couldn't be that you're trolling, could it?
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