Why is the crown sometimes hard to turn?

Discussion in 'Apple Watch' started by Kyle76, Apr 20, 2017.

  1. Kyle76 macrumors regular

    Kyle76

    Joined:
    Jan 22, 2017
    Location:
    North Carolina
    #1
    Sometimes the crown of my AW2 is very stiff and difficult to turn. Later it is very smooth and easy to turn. Is there some watch function that restricts the motion of the crown?
     
  2. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    There is a seal surrounding the Digital Crown. I know other forum members had this issue and the seal gets pinched, but can also free up at times. If it continues, I would make a Genius appointment.

    You could also try rinsing the crown under water and rotate it at the same time to clean any debris that might be causing the friction.
     
  3. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #3
    I know what you mean. It's not a seal issue or dirt issue. I had 2 fresh out the box that did it.

    Sometimes very stiff and moments later very smooth then back to stiff.

    Just the way it's made. I got used to it
     
  4. thewusman macrumors regular

    Joined:
    Aug 8, 2013
    #4
    Soapy luke warm water does the trick, while rinsing and turning.

    I do a lot of ocean swimming (a lot, 41 in the last 3 months and counting, around 55km and 15 hours in salt water!).

    Salt water and all watch crowns generally hate each other.

    To avoid, I rinse it often.
     
  5. Relentless Power, Apr 20, 2017
    Last edited: Apr 21, 2017

    Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #5
    It's true Sometimes you get different variations of how the crown rotates/button push on different models new out of the box. (As I have different variations on all my Models.)

    But you don't know that it's not a seal contributing to the problem. I would question how long has he owned the Apple Watch for and did it just start doing this recently? Because if it hadn't been doing this prior to him owning it, then I would be more concerned if it's been doing this on and off when rotating the crown, especially with the seal.

    As the @thewusman stated, it would still be beneficial to run it under warm water and rotate the crown to loosen any debris that might be intact. (Which Apple does recommend).
     
  6. Kyle76 thread starter macrumors regular

    Kyle76

    Joined:
    Jan 22, 2017
    Location:
    North Carolina
    #6
    I've had the watch about three months. Bought it new. It has done this a couple of times in the past. It sure doesn't feel like dirt. It could be a seal, I guess, but it almost feels like a function of the watch itself restricting the movement, and when it's gone, it's totally smooth and easy to rotate again.
     
  7. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #7
    I would just continue to monitor it and if it becomes more persistent, then I would make a Genius appointment with Apple. It sounds like the seal is catching when you're rotating the Crown.
     
  8. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #8
    There have been threads where the seal at the crown wasdefective and actually was working it way out of the Watch and had to be replaced.
     
  9. Defender2010 macrumors 68030

    Defender2010

    Joined:
    Jun 6, 2010
    Location:
    England
    #9
    Take the advice of other posters here and rinse it. Fluff, oils, gunk or who knows what can get trapped in there. (I had this when I got my first Apple Watch way back. I rinsed it once a week and it never happened since.)
    ...then monitor when or if it happens again. If it happens very soon then go to the Apple Store.
     
  10. MrGimper macrumors 601

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
    #10
    This is why I think the current action for turning off the Water Lock on the Series 2 is stupid. All you have to do is turn the crown, which is a bit stupid as Apple encourage you to clean the crown by running it under water and turning it......
     
  11. Defender2010 macrumors 68030

    Defender2010

    Joined:
    Jun 6, 2010
    Location:
    England
    #11
    ...but you wouldn't be turning it whilst swimming would you? Plus, it doesn't matter if it unlocks the screen whilst being cleaned under a tap as you are not working out. "Water lock" as such, only locks the screen from being activated through accidentally taps. It doesn't suddenly waterproof the Watch.
     
  12. Kyle76 thread starter macrumors regular

    Kyle76

    Joined:
    Jan 22, 2017
    Location:
    North Carolina
    #12
    I think there is a big misunderstanding of what water lock actually does.
     
  13. NovemberWhiskey macrumors 68030

    NovemberWhiskey

    Joined:
    May 18, 2009
    #13
    Most likely gunk from sweat and oils. Some people like to wash their watches (or just wear it in the shower). I just wipe mine down with a long hair MF towel. After I do that it always turns smoother.

    Could also be the seal as others have suggested.
     
  14. Newtons Apple, Apr 22, 2017
    Last edited: Apr 22, 2017

    Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #14
    If it stays hard to turn after multiple washes with warm water, you need to have Apple take a look at it as there have been cases where the crown chewed up the gasket.
     
  15. gsucyclist macrumors regular

    Joined:
    Oct 10, 2014
    #15
    I have this issue quite a bit after working out with it and sweating a lot. I just run it under some warm water and give the crown some turns and it usually frees it right up
     
  16. OriginalAppleGuy macrumors 6502

    OriginalAppleGuy

    Joined:
    Sep 25, 2016
    Location:
    Virginia
    #16
    I've had this issue myself. Mostly while working out in the yard. Hope it's not a seal issue.....
     

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