Why is the online store rejecting my credit card?

[maclover001]

I am trying to order a unibody MacBook Pro from the online Apple store, but it refuses my credit card. It tells me "Authorization failed", after I get the "Processing, please don't press your browsers Back button" screen.

My friend said he got the same issue when he tried to order his iPod Touch online.

Is the Canada Apple store having issues?

I'm in Vancouver, and am using a Visa.

 

[WildCowboy]

Did you call your credit card company? They should be able to provide a much better answer than anyone here can.

 

[Gelfin]

Very likely your credit card provider automatically triggers a refusal on an especially large transaction relative to your normal spending habits. This happens to a lot of people when buying laptops. Call your credit card company and confirm you are buying the laptop and they'll authorize the transaction.

 

[Macky-Mac]

Very likely your credit card provider automatically triggers a refusal on an especially large transaction relative to your normal spending habits. This happens to a lot of people when buying laptops. Call your credit card company and confirm you are buying the laptop and they'll authorize the transaction.

this is what happened to me.....annoying, but it was a security thing. After talking to my CC company it was just a matter of reordering and it went thru

 

[maclover001]

Sure? It still rejects it when I try to change the info via iTunes.
I'll call them tomorrow.

 

[Macky-Mac]

Sure? It still rejects it when I try to change the info via iTunes.
I'll call them tomorrow.

did you talk to the CC company? once they put a security hold on your card it's pretty much unusable for anything until you get them to remove the hold

 

[yojitani]

Yeah, it's your card company. I hate it when they (cc companies) do this. I guess they want me to think that they're being proactive about securing my card. Can't say the mind trick works though. They've never actually prevented fraudulent use of my card(s), but did prevent me from buying the last pair in my size of some very nice pants once .

 

[Eanair]

I would try to call your CC company.

Mine are automatically denied unless I give someone a heads up that I'll be dropping a lot of money in the near future as it's a departure from my usual spending habits. Usually I buy this and that with my CCs so a purchase that runs into the 4 or 5 digits will trigger an automatic lock. Can't say I complain though, because one my CCs were stolen, and the thief didn't get far with them.

 

[leekohler]

Another for calling the CC company. They won't usually authorize transactions that large unless you notify them.