Why is there no tracking info from AT&T website?

Discussion in 'iPhone' started by felixroqu3, Sep 17, 2012.

  1. felixroqu3 macrumors regular

    felixroqu3

    Joined:
    Mar 5, 2012
    Location:
    New York, NY
    #1
    Everyone is getting their tracking info from Apple but people that pre-ordered from AT&T arent. What gives?
     
  2. arcdigital macrumors newbie

    Joined:
    Sep 16, 2012
    #2
    AT&T and Apple are different companies. They process orders differently and distribute them differently. Apple is shipping straight from overseas, while AT&T will probably ship from their warehouse in the US (Illinois apparently). This means they need to receive/process the hundreds of thousands of iPhones shipped to them by Apple before they can turn them around and ship them to you.
     
  3. lsutigerfan1976 macrumors 68000

    Joined:
    Sep 14, 2012
    #3
    AT&T would be much better off if they just told everyone that. Like hey your phone is held up at so and so warehouse. And it will be shipped after that to your home. It would be so much easier than them acting like they have no idea what is going on, and getting yelled at. Or it hasnt reached the warehouse etc. Just to give ppl more of a heads up. Be as transparent as you can.
     
  4. nostresshere macrumors 68030

    Joined:
    Dec 30, 2010
    #4
    Why can folks not understand their systems are slammed. Over 2 million phones ordered. That is a lot of processing, along with everybody calling in over and over.
     

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