Why must only my iPad or iPhone work on wifi

Discussion in 'iPad' started by bludodge, Apr 8, 2010.

  1. bludodge macrumors 6502

    Joined:
    Jan 10, 2010
    #1
    Can anyone tell me why after turning of WEP which fixed my iPad staying connected to wifi, but now everytime I pick up my iPhone I have to go through very step to make it work on the wifi. Now it won't stay connected. Why must only one or the other be reliable? Every time my phone goes to sleep it loses the wifi connection I make. It never did this when I has WEP on. When WEP was being used, I was constantly having to retype password into iPad. This sucks big time. I don't understand why the iPhone is now acting up. Does anyone here?
     
  2. dave1812dave macrumors 6502a

    Joined:
    May 15, 2009
    #2
    not sure if this will help, but can't u tell it to "forget" the network, and start over with selecting the network and typing in the password. won't it "stick" then?
     
  3. bludodge thread starter macrumors 6502

    Joined:
    Jan 10, 2010
    #3
    But because I turned off WEP so my iPad will work for a change, there is no "password" to type now for either device. The iPhone loses the wifi connection after I stop using it and awake the phone, I have to go through the set up each time I want back on. I guess my option are:
    1 to do this each time I want to us iPhone for the sake of iPad not being a hassle.
    2. turn WEP back on so iPhone stays connected, but then deal with all of the password requests while using the iPad
    3. Take the iPad back, and just wait till someone fixes this issue and take the 15% restock fee hit as a lesson
     
  4. Pared macrumors 65816

    Joined:
    Oct 19, 2007
    #4
    You wouldn't have persistent wifi with the iPhone unless you were plugged into the wall outlet.

    Unless I don't understand what you're saying, what you claim wasn't possible.
     
  5. bludodge thread starter macrumors 6502

    Joined:
    Jan 10, 2010
    #5
    I don't understand what you mean about my iPhone being plugged into a wall. Before I turned off the WEP, so I wouldn't have to keep typing in my password for my iPad to work on my wifi here at the apartment, my phone worked fine. Every time I went to use my phone it would see the wifi and work. After I turned off the WEP , again so my iPad work work, now my phone not longer retained the wifi signal. Every time I now try to use my iPhone, I have to go thru the steps to set up my wifi connection. Does this explain it better? Thanks for replying, because I don't understand why this is going on.
     
  6. bludodge thread starter macrumors 6502

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    Jan 10, 2010
  7. silverblack macrumors 68030

    silverblack

    Joined:
    Nov 27, 2007
    #7
    Did you limit the number of devices that can connect to your Airport? That could be a reason that connecting one disconnects the other.

    You should do a hard reset on the Airport and remove all restrictions and wifi security. Then test that you can have both iPhone and iPad connected. Finally, bring the security settings back one by one.
     
  8. bludodge thread starter macrumors 6502

    Joined:
    Jan 10, 2010
    #8
    Help me understand. I'm on Verizon fios with a Westall router. Not using an Apple product for wifi? Do I need to buy one?
     
  9. silverblack macrumors 68030

    silverblack

    Joined:
    Nov 27, 2007
    #9
    My apology. I naturally assumed you are using an Apple Airport. In any event, you should have access to your router's setting. You need to check every setting.

    The fact that you can connect wifi with you iPad indicates that there is nothing wrong with it. If anything, it's your router. Have you ever connect two devices to your router at the same time; e.g., iPhone + laptop, or 2 laptops.
     
  10. bludodge thread starter macrumors 6502

    Joined:
    Jan 10, 2010
    #10
    Again thanks. Yes I have many things connected to it. 3 devices connected by cords, my iPhone, ps3, Powerbook, wii, iPad are able to use the wifi. all are listed as devices it sees. I have been able to go in to the admin panel and see all of the settings, etc. Yes the iPad works with it, but only when WEP is turned off, which I don't like doing. Also when I do that I start having iPhone problems. But when WEP is on, iPhone works fine, but when the iPad is using wifi, it constantly drops wifi and asks me for the password to reconnect to the wifi. Hope this helps.
     
  11. bludodge thread starter macrumors 6502

    Joined:
    Jan 10, 2010
    #11
    Like when the iPad wakes up, the wifi is not there and I have to set it up again. I am thinking this is an iPad issue. I may give this thing one more day before I return it and take a restocking hit.
     
  12. silverblack macrumors 68030

    silverblack

    Joined:
    Nov 27, 2007
    #12
    Before you conclude it is an iPad issue, disconnect everything connecting to your router and then do a hard reset on your router to erase all settings. Connect only your iPad, first without any security, and then with WEP, or WAP or WAP2.
     
  13. bludodge thread starter macrumors 6502

    Joined:
    Jan 10, 2010
    #13
    I assume you mean by removing power from it? I'll say this. I got frustrated and put all of my router setting back to the way they were and enabled WEP, so my iphone would start working right again. I got my box out and was preparing to take the ipad unit back to Best Buy, so I wiped the iPad to see it it would make it blank again, which it did. I then tried syncing it and checked "restore". It reloaded all of my purchases. I went through the set up process again for the wifi ( using WEP) so I had to use password this time. Well so far it has not dropped off and my iphone is back to retaining it's wifi connection. So maybe something with the ipad restore has helped it. My iPad has yet to ask me again for my wifi password, and the wifi is there when I awake it from sleep now each time. Which was the probelm I was having. I will see if it keeps working correctly for the next day, but if it comes back, I will probably be returning it. This is all new for the last 30 minutes or so.....
     
  14. bludodge thread starter macrumors 6502

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    Jan 10, 2010
    #14
    Hey thanks for the advice and not just being crappy like people often are.
     

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