why my files in system document folder disappeared?

Discussion in 'Mac Basics and Help' started by Dana Cline, Oct 26, 2015.

  1. Dana Cline macrumors newbie

    Dana Cline

    Joined:
    Oct 23, 2015
    Location:
    anywhere
    #1
    I run a MacBookAir(ver 10.8.5), all my files and folders in the Document folder all gone in last week, only left one folder. I did not delete them, and they also couldn't find in Trash. When i'm going to open a pages document, i right click the pages icon in the dock, and click the pages document in the list, nothing happened. Until i open the document, i aware that my files was lost.....

    Is there any way to get my files back, as some document is very important to me.

    Thanks for your help in advance.
     
  2. Dana Cline thread starter macrumors newbie

    Dana Cline

    Joined:
    Oct 23, 2015
    Location:
    anywhere
  3. Gregg2 macrumors 603

    Joined:
    May 22, 2008
    Location:
    Milwaukee, WI
    #3
    Difficult to answer since you seem to have no idea how the files disappeared. But, the easy way to get them back is from your backup. If you don't have a backup, you will start making them soon, I suspect.

    Without a backup, you can download a trial version of Data Rescue. If it shows you that your files can be recovered, then you pay $100 or so to take that next step. If the files aren't worth that kind of money to you, then move on, you won't get them back at no cost.
     
  4. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    The 6ix
    #4
  5. Dana Cline thread starter macrumors newbie

    Dana Cline

    Joined:
    Oct 23, 2015
    Location:
    anywhere
    #5
    Thanks for your advice, i didn't back up them. I didn't use Apple computer before, didn't very familiar with it. And the Macbook always freezes, i have to press the "Start" button to force it shut down. Maybe it is reason that files disappear.
     
  6. Dana Cline thread starter macrumors newbie

    Dana Cline

    Joined:
    Oct 23, 2015
    Location:
    anywhere
    #6
    Thanks for your advice, not very helpful to me. I have searched the file name in Finder, just disappear, like ghost. LOL.
     
  7. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #7
    Yeah... could be related and impending drive failure. Try a command-r boot to recovery and from there use Disk Utility to run a "verify" on the disk. Does that show any errors?
     

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