why my files in system document folder disappeared?

[Dana Cline]

I run a MacBookAir(ver 10.8.5), all my files and folders in the Document folder all gone in last week, only left one folder. I did not delete them, and they also couldn't find in Trash. When i'm going to open a pages document, i right click the pages icon in the dock, and click the pages document in the list, nothing happened. Until i open the document, i aware that my files was lost.....

Is there any way to get my files back, as some document is very important to me.

Thanks for your help in advance.

 

[Dana Cline]

is there any ideas? T T

 

[Gregg2]

Difficult to answer since you seem to have no idea how the files disappeared. But, the easy way to get them back is from your backup. If you don't have a backup, you will start making them soon, I suspect.

Without a backup, you can download a trial version of Data Rescue. If it shows you that your files can be recovered, then you pay $100 or so to take that next step. If the files aren't worth that kind of money to you, then move on, you won't get them back at no cost.

 

[Mr_Brightside_@]

Have you done a Spotlight search for the file names?
Perhaps they were moved.

I've never used it, but software like this might be worth a try
http://www.iskysoft.com/data-recovery-mac/undelete-data-on-mac-os-x.html

 

[Dana Cline]

Difficult to answer since you seem to have no idea how the files disappeared. But, the easy way to get them back is from your backup. If you don't have a backup, you will start making them soon, I suspect.

Without a backup, you can download a trial version of Data Rescue. If it shows you that your files can be recovered, then you pay $100 or so to take that next step. If the files aren't worth that kind of money to you, then move on, you won't get them back at no cost.

Thanks for your advice, i didn't back up them. I didn't use Apple computer before, didn't very familiar with it. And the Macbook always freezes, i have to press the "Start" button to force it shut down. Maybe it is reason that files disappear.

 

[Dana Cline]

Have you done a Spotlight search for the file names?
Perhaps they were moved.

I've never used it, but software like this might be worth a try
http://www.iskysoft.com/data-recovery-mac/undelete-data-on-mac-os-x.html

Thanks for your advice, not very helpful to me. I have searched the file name in Finder, just disappear, like ghost. LOL.

 

[Weaselboy]

And the Macbook always freezes, i have to press the "Start" button to force it shut down. Maybe it is reason that files

Yeah... could be related and impending drive failure. Try a command-r boot to recovery and from there use Disk Utility to run a "verify" on the disk. Does that show any errors?