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Why no Express shipping on 2016 MacBook Pro?

N

NJRonbo

macrumors 68040
Original poster
Jan 10, 2007
3,278
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Ordered my 2016 MBP as soon as orders went live last Thursday. I am in for the 2-3 week ship.

I was surprised to see no option for Express Shipping. I would have gladly payed $20-$30 to have that order in my hands within two days of being released.

Usually Apple has an ES option for their products.

Any reason why it was not available here?
 
I think most people would have paid for the express shipping if it was offered. Apple is just creating the demand with these shipping times.
 
NJRonbo said:
Ordered my 2016 MBP as soon as orders went live last Thursday. I am in for the 2-3 week ship.

I was surprised to see no option for Express Shipping. I would have gladly payed $20-$30 to have that order in my hands within two days of being released.

Usually Apple has an ES option for their products.

Any reason why it was not available here?
Click to expand...
Welcome to Mac Pro.
 
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You know, I've wondered when you place an order with a lead time, does Apple charge you right away, or just when the order ships?
 
vengapat said:
Apple will charge your card when your product is shipped
Click to expand...
One reason for this is that ownership of the system transfers to you when Apple hands it off to the carrier.

Shipping loss/damage is between you and the carrier. If Apple assists with any shipping related problems they're doing you a favor.
 
Express shipping is not typically offered for major pre-orders, but the secret is all major pre-orders are going to use express shipping. The last several iPhone pre-order have been like this for sure with in some cases 2 days from China to delivery in the final location in the US for example.
 
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Foss said:
Express shipping is not typically offered for major pre-orders, but the secret is all major pre-orders are going to use express shipping. The last several iPhone pre-order have been like this for sure with in some cases 2 days from China to delivery in the final location in the US for example.
Click to expand...

Yep, this exactly. Every major pre-order I've made (most recently, iPhone 7 plus and Apple Watch Series 2) were shipped with "standard shipping" yet were clearly express. Arriving from China in two days. Usually in a packaged labeled with the carrier of choices fastest shipping service. (UPS 2nd Day Air International for example). I "missed the boat" on both the 7+ and the Series 2 watch and received them a few weeks after launch day. But they were definitely shipped as quickly as possible once one finally came down the line with my name on it.

Despite what the order form says; it's likely to be shipped using the fastest service Apple can use. Apple consistently over-promises and under-delivers when it comes to shipping times. They usually ship earlier than they expect to and with faster shipping services than initially claimed. At least for pre-orders.

There's no guarantee that that will be the case with the MBP; but I think it's likely.

I suspect the reason for this is that indeed everyone would pay for the expedited shipping. And given the backlog that an Apple order can cause, it may be that they'd rather just give all pre-orderers free expedited shipping "on the house" rather than process potentially thousands of refund requests for folks who, due to things outside of Apple's control, didn't get it in time. Even if it's the carriers fault; it's Apple you paid the shipping fees to, so it's Apple most folks will go to to ask for shipping fees refunded. Heck, I've gotten a few free months of Amazon Prime here and there when stuff delivered late.
 
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You can call Apple and pay to upgrade your shipping. It WILL adjust your delivery date range to be a couple of days earlier.
 
AidenShaw said:
One reason for this is that ownership of the system transfers to you when Apple hands it off to the carrier.

Shipping loss/damage is between you and the carrier. If Apple assists with any shipping related problems they're doing you a favor.
Click to expand...

Ownership of the system should only transfer to you once you sign for the package from the courier, anything before this point is under onus of Apple.
 
rmg007 said:
You can call Apple and pay to upgrade your shipping. It WILL adjust your delivery date range to be a couple of days earlier.
Click to expand...

All pre-orders have express shipping. If you contact Apple to upgrade the shipping and the support advisor updates the order to reflect this (i.e. you'll see the delivery date advance on the order), not only may you be charged for express shipping with no benefit (because all preorders are express shipped anyway), you may also be delayed as it may impact your position in the queue because the shipping as been altered in spite of it already been the fastest possible shipping. Calling Apple Support will only alter the date range you see on the website, it will not impact how quickly you receive the order.
 
AidenShaw said:
One reason for this is that ownership of the system transfers to you when Apple hands it off to the carrier.

Shipping loss/damage is between you and the carrier. If Apple assists with any shipping related problems they're doing you a favor.
Click to expand...

Until you sign for it, loss/damage is between the shipper and the carrier. After you sign for it, it becomes your problem.
Source: I work in shipping/receiving.
 
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