A friend with a Mac just called me up so I could help her with getting the Kodak Ofoto Express software installed. I figured it would be simple - you just download the installer and run it, right? No such luck! The site says to download the installer and drag to the Applications folder. Easy enough, except that didn't work for her. See, what she was dragging to the folder was a .sit file (or some such, I don't remember) which accomplishes NOTHING by sitting there in Applications. She clicked on it several times before giving up and calling me. Why should she have to know about .sit files? Why, praytell? But before THAT, she tries to manually upload one picture at a time. Except iPhoto stores its photos so confusingly that she could not find them on her own hard drive. Well, she found them but they were old unretouched, un-renamed version of photos she had since retouched AND renamed. I try explaining to her about how the filesystem shouldn't be navigated that way on the mac and that surely her files were somewhere... So now I need to go install Stuffit Expander on her machine and explain why (why?) that doesn't come standard on the Mac, and then explain that the *product* of that expansion needs to be dragged to the Applications folder and THEN you have to unmount the Stuffit "drive" and then delete the .dmg file from the desktop. God, I love my Mac, but stuff like this is downright embarrassing to have to explain to someone who found software installation much easier on her old Windows box.