I have been able to remotely log into my parents computer and after I type in their password I can see their screen and take control of their computer, so I know I can get a connection through to their machine. However, we cannot iChat, it will not allow us to connect at all. What could the problem be. It worked at one time and then just quit. My parents are on dsl, I'm on cable. This is so frustrating because I got my parents on a mac so we could ichat. Any suggestions of where the problem might be?