Why won't it show my warranty/support coverage?

Discussion in 'MacBook Air' started by life4567, Dec 25, 2012.

  1. life4567 macrumors newbie

    Dec 24, 2012
    Hi, I bought my macbook air today. So I went to apple and clicked the 'check your service and support coverage' link. When I enter my serial number it says it shows me that it is linked to the macbook air, but it gives me an error and says I need to prove my purchase. On my 13 retina that didn't happen, it just showed me everything well. But I went through anyway and attached a PDF and JPEG file, but it said it can't accept them because they are not PDF or JPEG files, but they are! I am getting really worried hear. Shouldn't it show me the options automatically like it did with my 13 retina?

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