Wi-Fi Assist Useless

Discussion in 'iPhone' started by matjamca, Jun 21, 2017.

  1. matjamca macrumors 6502

    Jan 2, 2013
    St Helens, Merseyside, England
    Does anyone here have issues with Wi-Fi Assist not working?

    I've had Wi-Fi Assist on since I bought my iPhone 7 Plus on launch day, but in all that time, I have used just 28MB of data via Wi-Fi Assist.

    This is despite our upstairs bathroom having very poor/no Wi-Fi connection and Safari, Facebook and certain games not loading data and just hanging whilst in there.
  2. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
    I haven't noticed much difference with it on either.
  3. RPG97 macrumors member

    Feb 20, 2015
    California, USA
    Same here, I still have to turn WiFi off to get anything to load when I have poor signal. It's like it doesn't do anything.
  4. melman101 macrumors 68030

    Sep 3, 2009
  5. JohnApples macrumors 65816

    Mar 7, 2014
    Ditto, never noticed a difference.

    When on 2 business trips back to back, stayed at hotels with godawful wifi. iPhone would constantly hang on Safari and other apps until they timed out. Never once noticed it switch to cellular, and it's been On since the day it was released.
  6. ATC macrumors 6502a

    Apr 25, 2008
    I thought I was the only one with this issue. As others said, I have to turn off wifi for things to load in poor wifi zones.
  7. LoveToMacRumors macrumors 68020


    Feb 15, 2015
    There was a very large number of complaints about WIFI assists using too much DATA.
  8. stevemiller macrumors 68000

    Oct 27, 2008
    Anecdotally, myself and other people I know have had the opposite issue, where using wifi assist results in constant LTE usage even when connected to a strong wifi network.

    It's clearly a difficult line to walk deciding what the threshold should be to satisfy everyone. Rather than risk unexpected overages due to over zealous use of LTE, I just keep it off.
  9. willmtaylor, Jun 22, 2017
    Last edited: Jun 22, 2017

    willmtaylor macrumors G3


    Oct 31, 2009
    A Natural State
    I've also noticed that it's virtually useless.

    There were many ignorant complaints, but very few (if any) substantiated claims. Generally, when folks get new phones, they use more data, so many false tips on Facebook and YouTube said to turn off this "horrible new feature." (Which wasn't even new!!!) Folks even started bringing this "fake news" to MRF.

    I'm not saying it can't be responsible for using more data, but when using iOS which can track how much data Wifi Assist is actually using, this is highly unlikely, especially when so many of us DO track our data, DO use Wifi Assist, and have NEVER seen it be responsible for such large data consumption as Facebook & Youtube click boaters want you to believe.
  10. Shirasaki macrumors 604


    May 16, 2015
    Since the start of Wifi assist, I only see 107MB in total data used on this feature, and I never run out of data because of that.
  11. nostresshere macrumors 68030

    Dec 30, 2010
    I would agree. Have to do this often when the phone will not load. Gets rather annoying at times.

    I never have an issue of using too much data.
  12. fluamsler, Jun 23, 2017
    Last edited: Jun 23, 2017

    fluamsler macrumors member


    Mar 5, 2016
    near Basel, Switzerland
    I think in general it does not help you much it's more in specific situations. A couple of days ago I was traveling to the city by streetcar/tram. Many of these vehicles have built in free wifi hotspots.
    While sitting in the tram my device was switching constantly from weak wifi signal (one to none bar) to 4G. I guess it was a misconfigured router or a software issue of the router. The surfing performance wasn't bad at all and I haven't to reload a single webpage but the WiFi assist used around 15MB of data. For my usage habits it was very much: during this 30 minutes the Wi-Fi Assist used nearly the same amount of data as it has used since I changed plan on march 6th this year.

    Edit: My WiFi (using 5GHz and 2.4GHz as a backup while I'm on ground floor or outside) at home is very fast and It only kicks in if I load a webpage while leaving the apartment.

    Attached Files:

  13. BigMcGuire Contributor


    Jan 10, 2012
    I wish I could get my wifi-assist to use data more... especially now that I'm on an unlimited plan (Verizon). The most it has ever used in 1 month is 2.4mb. Like others have posted, I often have to turn off wifi.
  14. eyeseeyou macrumors 68030

    Feb 4, 2011
    wi-fi assist actually produces a worse user experience because it takes maybe a minute to realize the poor wifi connection is hung for whatever reason while I'm expecting the data connection to kick in.

    Turning off the wifi and switching completely to a data connection usually, fixes the issue.
  15. Shirasaki macrumors 604


    May 16, 2015
    Maybe Apple should change how Wifi assist work. Like, switch to LTE when using Wifi cannot load any content. But this is a bit tricky.
  16. eyeseeyou macrumors 68030

    Feb 4, 2011
    I honestly thought that is what it does
  17. RPG97 macrumors member

    Feb 20, 2015
    California, USA
    That's what it's supposed to do, but I find most of the time it takes way too long for the transition to happen.
  18. spooklog macrumors member


    Aug 10, 2015
    New Hampshire
    Wi-Fi Assist has driven me crazy. I keep hoping it will work. I've waited and waited in locations with crappy Wi-Fi, anticipating it will switch to LTE any second. The few times it did work I was thrilled; mostly, though, I'm always disappointed.

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