Wi Fi Bluetooth Keyboard Issue :(

Discussion in 'iMac' started by lordsion, Jul 29, 2009.

  1. lordsion macrumors member

    Joined:
    Feb 19, 2009
    Location:
    Australia
    #1
    I just bought a $107 (au) wireless keyboard for my 24 inch 3.06 GHZ last gen iMac and upon installing it the Wi-Fi has been dropping out randomly.

    I checked bluetooth update and software update and it is all up to date.....


    What do i do???!!!!

    It is so upsetting and annoying.
     
  2. gatepc macrumors 6502

    gatepc

    Joined:
    Apr 11, 2008
    Location:
    Pittsburgh PA
    #2
    It sounds like your getting too much wireless interference. Try changing the channels on your router to less used ones. Also if you have any wireless phones or other wireless devices near the computer that you can move away try to do that. Also microwaves can cause dropped signals.
     
  3. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Cal
  4. lordsion thread starter macrumors member

    Joined:
    Feb 19, 2009
    Location:
    Australia
    #4
    Still Problems

    So i ring up Applecare and i was 4 days over my 90 day free phone support - they said that i was an exception and they wouldn't charge me $50 ... yay!


    Anyways they are sending out a new keyboard (a wired one that also had an issue). (F15 key jammed).

    They sent me an email link for a bluetooth firmware update - i installed it and later during the night it started playing up again - WORSE this time.


    So anyways i have to ring up again and ask for help ..... i can only think of:

    (1) clean install
    (2) return iMac

    I was impressed with their applecare phone support (where i didn't have to pay!) and the new keyboard!


    Now just this bluetooth / wifi issue!!!! :(
     
  5. geoffreak macrumors 68020

    geoffreak

    Joined:
    Feb 8, 2008
    #5
    Bluetooth and wifi both operate at 2.4GHz. This is not a hardware failure.

    You need to change your wifi to 5GHz (won't allow any wireless g devices to connect), buy a simultaneous dual band router, use a wired keyboard, or use Ethernet for the iMac's internet.
     
  6. farmermac macrumors 6502a

    Joined:
    Jul 23, 2009
    Location:
    Iowa
    #6
    Take that as your cue... you still have time to buy Apple care that will last you for 2.5+ more years.
     
  7. lordsion thread starter macrumors member

    Joined:
    Feb 19, 2009
    Location:
    Australia
    #7
    It hasn't played up at all today .... it's hard to diagnose the issue over the phone if i don't have the issue itself occurring in front or me.....

    I will buy Applecare.

    So if i change my wifi to 5GHZ my iPod touch can't connect?????
     
  8. lordsion thread starter macrumors member

    Joined:
    Feb 19, 2009
    Location:
    Australia
    #8
    You have some good ideas!
     

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