wierd charging problem

[monkeey311]

So I just got/switched over to the new Iphone 4s this week and I noticed that if the phone is on and I plug it in to the wall to charge it wont charge. I have to turn the phone off then plug it in to get it to begin to charge. I don't think this is normal.

Also on a what I assume is a related note I can't get my Itunes to recognize my phone as well... Any help or suggestions would be great.

thanks

 

[miss.manson]

So I just got/switched over to the new Iphone 4s this week and I noticed that if the phone is on and I plug it in to the wall to charge it wont charge. I have to turn the phone off then plug it in to get it to begin to charge. I don't think this is normal.

Also on a what I assume is a related note I can't get my Itunes to recognize my phone as well... Any help or suggestions would be great.

thanks

Doesn't sound normal, I'd have it looked at by Apple

 

[RodThePlod]

So I just got/switched over to the new Iphone 4s this week and I noticed that if the phone is on and I plug it in to the wall to charge it wont charge. I have to turn the phone off then plug it in to get it to begin to charge. I don't think this is normal.

Also on a what I assume is a related note I can't get my Itunes to recognize my phone as well... Any help or suggestions would be great.

thanks

Are you using the same cable to charge/connect to iTunes? If so, try a different cable.

RTP.