wierd charging problem

Discussion in 'iPhone Tips, Help and Troubleshooting' started by monkeey311, Jan 21, 2012.

  1. monkeey311 macrumors newbie

    Joined:
    Jan 21, 2012
    #1
    So I just got/switched over to the new Iphone 4s this week and I noticed that if the phone is on and I plug it in to the wall to charge it wont charge. I have to turn the phone off then plug it in to get it to begin to charge. I don't think this is normal.

    Also on a what I assume is a related note I can't get my Itunes to recognize my phone as well... Any help or suggestions would be great.

    thanks
     
  2. miss.manson macrumors 6502a

    miss.manson

    Joined:
    Dec 12, 2011
    Location:
    Georgia
    #2
    Doesn't sound normal, I'd have it looked at by Apple
     
  3. RodThePlod macrumors 6502a

    RodThePlod

    Joined:
    Sep 7, 2005
    Location:
    London
    #3
    Are you using the same cable to charge/connect to iTunes? If so, try a different cable.

    RTP.
     

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