Now I'm just nervous about switching carriers. I'm used to the way AT&T works and while I'm sure I'll like "more 3G all over the place" I'm afraid I might miss talk+data... Plus that pesky ETF.
Now I'm just nervous about switching carriers. I'm used to the way AT&T works and while I'm sure I'll like "more 3G all over the place" I'm afraid I might miss talk+data... Plus that pesky ETF.
My boyfriend and I had AT&T for 4 years, we had nothing but problems with our bill and were having to call Customer Service pretty much every month. Everytime one of us would call, it would take about a minimum of 20 minutes of speaking with an agent to get the matter resolved. Sometimes we even had to call two to three months in a row trying to resolve the same issue. We were constantly dropping calls while on the phone with Customer Service or friends and family for that matter.
None the less, we switched to Verizon 5-6 months ago, and we've rarely have had to call. When we do, we are off the phone in a matter of minutes within talking to someone and they don't have to bounce us around from department to department. We love having Verizon, we haven't dropped a single call. The only downfall in my opinion so far that we've had is the lack of in store support. The store always tries to refer you to the 1-800 Customer Service number.
Now I'm just nervous about switching carriers. I'm used to the way AT&T works and while I'm sure I'll like "more 3G all over the place" I'm afraid I might miss talk+data... Plus that pesky ETF.