WiFi Calling - Dropping in and out

jas07

macrumors regular
Original poster
Oct 13, 2011
189
50
Is anyone else facing this issue or have any suggestions?

Basically whats happening is when on WiFi Calling the call is dropping in and out (as though the signal was poor on a normal call), the person on the other side can't hear me for about a second then its fine again, it happens roughly about once every few minutes for the duration of the call.

Ive tried it on multiple iOS devices using multiple different and very quick WiFi networks and all yield the same result!

From what I understand it all goes through Apples servers rather than a carriers servers but this is with Three (UK).

Any help appreciated!
 

trombo22

macrumors member
Jan 25, 2013
68
12
I had similar issues(although most times would completely drop out) and a hard reset fixed the issues for me.
 
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gwhizkids

macrumors 603
Jun 21, 2013
6,198
6,447
Is anyone else facing this issue or have any suggestions?

Basically whats happening is when on WiFi Calling the call is dropping in and out (as though the signal was poor on a normal call), the person on the other side can't hear me for about a second then its fine again, it happens roughly about once every few minutes for the duration of the call.

Ive tried it on multiple iOS devices using multiple different and very quick WiFi networks and all yield the same result!

From what I understand it all goes through Apples servers rather than a carriers servers but this is with Three (UK).

Any help appreciated!
Yes, this has been happening to me for awhile now. I attributed it to the poor WiFi signal I get in my area of my office. Now I'm wondering...
 
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jas07

macrumors regular
Original poster
Oct 13, 2011
189
50
I had similar issues(although most times would completely drop out) and a hard reset fixed the issues for me.
Im just in the middle of doing a hard reset to do a clean install of 10.3 so will see if that fixes the issue!

Yes, this has been happening to me for awhile now. I attributed it to the poor WiFi signal I get in my area of my office. Now I'm wondering...
Tested it with 5 different devices and 3 different strong WiFi networks and all do it, really odd!
 

gwhizkids

macrumors 603
Jun 21, 2013
6,198
6,447
Im just in the middle of doing a hard reset to do a clean install of 10.3 so will see if that fixes the issue!



Tested it with 5 different devices and 3 different strong WiFi networks and all do it, really odd!
I'm installing final 10.3 also and hope this fixes the issue. That or carrier update 28.3.
 
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jas07

macrumors regular
Original poster
Oct 13, 2011
189
50
I'm installing final 10.3 also and hope this fixes the issue. That or carrier update 28.3.
If not it looks like I'll have to report it, I just understand how it could have been missed!
 

zorinlynx

macrumors 603
May 31, 2007
6,105
8,822
Florida, USA
I keep WiFi calling disabled most of the time for this reason. I find that even one bar of cellular signal without WiFi calling tends to be more reliable than WiFi calling with a strong signal.

The only time I turn it on is if I'm in an area with WiFi but ZERO cellular signal, and that's rare enough that it's not a big inconvenience to do so.
 
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