Wifi calling issues

Discussion in 'iOS 9' started by egcg_75, Apr 4, 2016.

  1. egcg_75 macrumors newbie

    Apr 4, 2016
    Hey, my iPhone 5S doesn't even have the option to turn on wifi calling. Anyone else around me with a contemporary iPhone can run it, with the exception of one fellah I know who has the same issue as me.

    Essentially, as I go under phone in the settings menu, you should see the little switch to activate wifi calling, but it isn't there. I'm running iOS 9.3.1.

    Any ideas? I've looked everywhere for the answer, but apparently me and that other guy are the only two people in existence with this problem.

  2. Speedman100 macrumors 6502


    Jul 21, 2013
    Which carrier do you have? Not every carrier offers Wi-Fi calling. All of the main American carriers offer it, though.
  3. egcg_75 thread starter macrumors newbie

    Apr 4, 2016
    AT&T. My fiancé and I are on the same shared plan. She has it and I don't.
  4. Shark5150 macrumors 65816


    Sep 24, 2014
    Dallas, Texas
    It's available for your phone and your carrier. I'd start by calling AT&T. Posting here won't solve your issue.
  5. egcg_75 thread starter macrumors newbie

    Apr 4, 2016
  6. kch50428 macrumors 6502


    Oct 30, 2015
    North Iowa
    You've got the latest iOS update correct??

    Try going to Settings>> General>> About - compare the Carrier version you have with what the fiancee has... if yours is a lesser version - work with AT&T to correct that.

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5 April 4, 2016