Wifi calling issues

Discussion in 'iOS 9' started by egcg_75, Apr 4, 2016.

  1. egcg_75 macrumors newbie

    Joined:
    Apr 4, 2016
    #1
    Hey, my iPhone 5S doesn't even have the option to turn on wifi calling. Anyone else around me with a contemporary iPhone can run it, with the exception of one fellah I know who has the same issue as me.

    Essentially, as I go under phone in the settings menu, you should see the little switch to activate wifi calling, but it isn't there. I'm running iOS 9.3.1.

    Any ideas? I've looked everywhere for the answer, but apparently me and that other guy are the only two people in existence with this problem.

    Thanks
     
  2. Speedman100 macrumors 6502

    Speedman100

    Joined:
    Jul 21, 2013
    Location:
    Michigan, USA
    #2
    Which carrier do you have? Not every carrier offers Wi-Fi calling. All of the main American carriers offer it, though.
     
  3. egcg_75 thread starter macrumors newbie

    Joined:
    Apr 4, 2016
    #3
    AT&T. My fiancé and I are on the same shared plan. She has it and I don't.
     
  4. Shark5150 macrumors 6502a

    Shark5150

    Joined:
    Sep 24, 2014
    Location:
    Philly
    #4
    It's available for your phone and your carrier. I'd start by calling AT&T. Posting here won't solve your issue.
     
  5. egcg_75 thread starter macrumors newbie

    Joined:
    Apr 4, 2016
  6. kch50428 macrumors 6502

    kch50428

    Joined:
    Oct 30, 2015
    Location:
    North Iowa
    #6
    You've got the latest iOS update correct??

    Try going to Settings>> General>> About - compare the Carrier version you have with what the fiancee has... if yours is a lesser version - work with AT&T to correct that.
     

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