Wifi-Calling Issues

[OGPrince]

I have T-Mobile and lately I have been having issues with wifi calling sticking and I have no cell reception at my home so when I make phone calls this is annoying. Sometimes I have wifi calling before the call but when I place the call it doesn't stay. It also switches around without me being in a call. I'm on a 6s and I'm on iOS 9.3.1

 

[\-V-/]

Have you called T-Mobile?

 

[OGPrince]

Have you called T-Mobile?

No, but I'm on the latest carrier update so I don't know how much they could help

 

[\-V-/]

It could be your SIM card. A replacement might help.

 

[OGPrince]

It could be your SIM card. A replacement might help.

How so?

 

[\-V-/]

Because that's usually the problem with spotty service like that. Just offering advice from past experiences.

You could also try resetting your network settings and see if that helps at all.

 

[OGPrince]

But it's wifi calling, which is software and my house has always had horrible service

 

[\-V-/]

But it's wifi calling, which is software and my house has always had horrible service

If your house has horrible internet service there's not really much you can do.

 

[sbailey4]

But it's wifi calling, which is software and my house has always had horrible service

Well you need good stable wifi access to make audio calls over wifi. If your wifi is no good you should switch off wifi calling and use cellular 100%.

 

[iphnhelp]

Yeah I have att and ever since 9.3, the first beta, my wifi calling has been unreliable. Before that it was pretty solid.

 

[Mlrollin91]

But it's wifi calling, which is software and my house has always had horrible service

As the previous poster mentioned, resetting network settings could do the trick. Network settings include cellular and wifi settings.

 

[OGPrince]

Well you need good stable wifi access to make audio calls over wifi. If your wifi is no good you should switch off wifi calling and use cellular 100%.

I have good internet 20 down 5 up

As the previous poster mentioned, resetting network settings could do the trick. Network settings include cellular and wifi settings.

I will try this and tell you if it works

 

[sbailey4]

I have good internet 20 down 5 up

I will try this and tell you if it works

Oh I read that your house had horrible internet service. While you are at home you could enable Airplane mode then turn wifi back on. That should force it to stick on wifi then.