WiFi Calling Unable to Verify New Home Address

Discussion in 'iOS 10' started by JWreck, Mar 10, 2017.

  1. JWreck macrumors member


    Mar 23, 2016
    So, has anyone had this happen? Moved in a month ago to a new build. Been trying to enable WiFi calling but get an error that it can't because it isn't able to verify my address as it is not in the 911 database?

    Assuming that's an AT&T thing to call on?
  2. jetsam macrumors 6502a

    Jul 28, 2015
    Why not just give them a different address, such as your work or school address? Using the address you specify for Wi-Fi calling is about fourth in the list of how you will be located. Furthermore, even if they have the correct home address, are you sure you'll be home for your next emergency?
  3. JWreck thread starter macrumors member


    Mar 23, 2016
    I guess the thought of using a different address hadn't occurred to me. Well, it had, but without understanding the process dispatch uses I assumed it was important to have a good home address.
  4. campyguy macrumors 68040

    Mar 21, 2014
    Portland / Seattle
    Civil engineer chiming in here. More often than not your "street" address is, to you, what the USPS calls it. What a lot of companies call it, or rather describe it is using the address that your resident county surveyor describes it as - companies like your local police and utility jurisdictions, ambulance companies, and phone companies.

    I'd suggest logging into your county's GIS portal or call pretty much any surveyor and they can tell you exactly what your descriptive address is, or look on your deed. Cheers.

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3 March 10, 2017