wifi connection and email question

Discussion in 'MacBook Air' started by josh bear, Jan 31, 2010.

  1. josh bear macrumors regular

    Jan 11, 2010
    Dear All,

    I would welcome any help. I will try and be as clear as possible and I hope I posted on the right board.

    1. I connect my macbook air to email via wifi at home.
    2. When I do this I can send and receive emails using the mac email program
    3. I can also connect to the internet as well.

    Now the problem

    1. When I am in a hotel say and connecting to the internet using a wifi hotspot:-
    2. I can surf the internet with no issues
    3. But cannot seem to send or receive any emails.

    I also have a similar problem with my iphone except even at home I can't send any emails when wifi is on but it receives with no issues. Again, using a wifi hotspot I have the same issue. Turning off wifi and switching to 3g or edge I can receive and send emails.

    Any ideas?


  2. stridemat Moderator


    Staff Member

    Apr 2, 2008
    The hotel may be blocking the ports that mail needs to connect to the internet. not much you can do Im afraid if that is the case.

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