Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Ambkg21

macrumors newbie
Original poster
Apr 2, 2013
5
0
Hello, my iphone 4s's wifi had been greyed out for a couple months now. I've done the freezer trick, but that only works for a day or so. I've done all the other obvious things in settings and what not, it's obviously a hardware issue. So my question is, what can I do about this? Can I contact Apple, will they do anything? Is there somewhere I can go to?? I just need to fix this pain in the butt problem...

Thank you!!!
 
If your phone is still under warranty and it's not jailbroken, Apple should replace it.
 
I believe I bought the phone in February of last year, so I'm guessing the 1 year warranty is now void:(.
 
If its under warranty Apple will replace it for free.
If not you can pay $199 for a replacement or find a repair shop that might be able fix the wifi.

How do I go about getting the replacement for $199? Would they then take the broken phone?
 
I had a chat with Apple, they said it would be 199 for a replacement AND 199 to just have it repaired...! Well for that price I can stick it out with no wifi...
 
I had a chat with Apple, they said it would be 199 for a replacement AND 199 to just have it repaired...! Well for that price I can stick it out with no wifi...

There is a looong thread here on Apple's support forums with others having this same issue. Looks like a logic board failure in the phone.

I see from reading the thread some people had limited success heating and cooling the phone (hair dryer / freezer :eek:).
 
I had a chat with Apple, they said it would be 199 for a replacement AND 199 to just have it repaired...! Well for that price I can stick it out with no wifi...

$400 repair. That's insane!

Oh Apple and your premium prices. :eek:

Some people offer repair services for this kind of thing on eBay, maybe you should try one of them. They are bound to be a lot cheaper than Apple.
 
$400 repair. That's insane!

Oh Apple and your premium prices. :eek:

Some people offer repair services for this kind of thing on eBay, maybe you should try one of them. They are bound to be a lot cheaper than Apple.

I apologize, I meant 199 for a replacement OR to repair my current one, so not 400 ;) . Still, I thought a repair would at least be cheaper than it would to get a new one...
 
I apologize, I meant 199 for a replacement OR to repair my current one, so not 400 ;) . Still, I thought a repair would at least be cheaper than it would to get a new one...

Ah, I see. I knew those prices were a bit high, even for Apple. :p

Well like I said, you might find a company on eBay that do cheap repairs.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.