Hi Guys,
First of, I'm sorry if this issue has been addressed before but I took a quick look and could not find anything on this.
I am a new Mac convert, been using PC since day one and only got my first Mac 3 days ago. I got the new Macbook Pro with Retina Display (2.3/16/256). I have an issue with my Wi-fi it seems like every 5-10 minutes my internet connection goes down. The Wi-Fi bar on my macbook pro shows full bars and I'm only about 4-5 meters from my router.
I went into Network settings and ran the diagnostics, My ISP seems to fail everytime in that test and the only solution seems to be to turn off wi-fi and to turn it back on again (or to do a manual restart)... after doing either of those the internet works for a few minutes and then loading any webpage in Safari or Chrome does NOT work again. I've verified that the problem is not with signal strength or my router as I am able to connect to the net using Wi-Fi on my iPhone, on an older PC Laptop running Windows 7 and also on my PS3. The problem is with the laptop
I thought things were just supposed to "just work" with Apple... not too sure what is going on but for spending $2400 on a laptop this is a really dumb problem to be having and has somewhat tarnished my views of Apple.
Please keep in mind i'm very new to Apple and do not have too much experience with the OS (I am a recently graduated electronics engineer though so i know basic stuff)... I'm running OSX Lion that came with the Macbook Pro and the only program i've installed so far is Chrome. I was pretty much having this issue within an hour or two of unboxing my macbook pro
I would appreciate the help, and sorry if the question has been asked before.
First of, I'm sorry if this issue has been addressed before but I took a quick look and could not find anything on this.
I am a new Mac convert, been using PC since day one and only got my first Mac 3 days ago. I got the new Macbook Pro with Retina Display (2.3/16/256). I have an issue with my Wi-fi it seems like every 5-10 minutes my internet connection goes down. The Wi-Fi bar on my macbook pro shows full bars and I'm only about 4-5 meters from my router.
I went into Network settings and ran the diagnostics, My ISP seems to fail everytime in that test and the only solution seems to be to turn off wi-fi and to turn it back on again (or to do a manual restart)... after doing either of those the internet works for a few minutes and then loading any webpage in Safari or Chrome does NOT work again. I've verified that the problem is not with signal strength or my router as I am able to connect to the net using Wi-Fi on my iPhone, on an older PC Laptop running Windows 7 and also on my PS3. The problem is with the laptop
I thought things were just supposed to "just work" with Apple... not too sure what is going on but for spending $2400 on a laptop this is a really dumb problem to be having and has somewhat tarnished my views of Apple.
Please keep in mind i'm very new to Apple and do not have too much experience with the OS (I am a recently graduated electronics engineer though so i know basic stuff)... I'm running OSX Lion that came with the Macbook Pro and the only program i've installed so far is Chrome. I was pretty much having this issue within an hour or two of unboxing my macbook pro
I would appreciate the help, and sorry if the question has been asked before.