WIFI TX rate issues

[crewkid89]

My 2016 macbook will seemingly drop transfer rates for no reason. I will be surfing along happily at 135Mbps N speeds until I notice that I can't load anything. When this occurs I hold option and click the wifi button to find that my TX rate is 7Mbps (although nothing will ever load when it reports this). This occurs at both home and work networks. I must either turn the wifi off and on or wait for it to suddenly go back up again.

Anybody else have this issue? Possible fixes?


Edit: One more interesting detail. The problem is also occurring in Windows 10. It's always 7mbps.

 

[crewkid89]

Was just on with Apple chat support. I was told to run the Wireless Diagnostics. No help their. I guess the next step is to escalate the case.

 

[ZipZap]

Think you might have a hardware issue. Get it serviced.

 

[Ledgem]

I can't help you, but I can report that I and a number of my colleagues at work seem to have a similar issue. I haven't noticed the transmit rate changing, but it seems like at least once every hour (and sometimes more often than that) everything stops loading, I get disconnected from my remote connection, and I have to disable and re-enable wifi. Colleagues with MacBook Air and Pro models don't have this issue, and I don't experience it with my iPad or iPhone, but my MacBook and two others with MacBooks have the issue.

I haven't used it long enough at home to know if it's happening with all networks or just my work network. Turning to Google reveals that it's not an uncommon problem with the MacBook, with a wide range of theories and suggested fixes available. I haven't found anything that works 100%, though.

Please let us know what Apple says, and if you end up finding a solution.

 

[crewkid89]

Apple told me to reset the PRAM and SMC. This had no effect. I am going to try calling them this week. It definitely seems to happen much more often on the work network with only a few instances at home.