wifi usage and my home internet

[LazyDaisy]

Just got our home internet bill and it is over $150 more than it runs regularly. We have had the same bill for 2 years and this month it jumps up like that. The only change we've had in the last month is the iphone. Would running wifi really use 30+ gb of usage in a month?

We're not downloading huge files (just some apps) a little browsing, nothing major. 3g is used most of the time. I really didn't think that much was being used. We check the weather, play games, browse the app store. There's only 1 iphone in the house.

Would just having wifi on be considered usage??

Please help me understand, or (hopefully) this was just a mistake on our isp's part.

thanks!
daisiy

 

[Surrix]

Just got our home internet bill and it is over $150 more than it runs regularly. We have had the same bill for 2 years and this month it jumps up like that. The only change we've had in the last month is the iphone. Would running wifi really use 30+ gb of usage in a month?

We're not downloading huge files (just some apps) a little browsing, nothing major. 3g is used most of the time. I really didn't think that much was being used. We check the weather, play games, browse the app store. There's only 1 iphone in the house.

Would just having wifi on be considered usage??

Please help me understand, or (hopefully) this was just a mistake on our isp's part.

thanks!
daisiy

30 GB? That doesn't sound right at all.

 

[Small White Car]

I can't imagine getting more than 5 GB in a month unless you're doing something like streaming radio or watching online videos pretty much all the time.

But that seems like something you'd remember.

You can go into the phone's settings and then into General and "Usage." That will tell you how much data you've received from that cellular network.

It does NOT count Wifi, but you said you use the cell network more, right? So if that says something like 2 or 3 GB then you can be pretty sure you didn't rack up 30 GB on wifi!

Question: Do you have a password on the network? Could your neighbors be watching netflix movies non-stop using your open wifi network?

 

[SFStateStudent]

Daisy, make sure you restrict your WiFi to only your use. Sometimes your neighbors will join your WiFi, b/c you don't have a WEP password setup. B/C 30GB is too much for one month.....

 

[alFR]

Please help me understand, or (hopefully) this was just a mistake on our isp's part.

Contact your ISP to make sure it's not a billing error. If it isn't, then either someone in your house has been downloading loads of stuff you don't know about (e.g. movies) or as others have suggested you have a neighbour leeching on your Wifi. Set up WPA2 encryption on your wireless network (and MAC address filtering if it'll support it).