Apple TV - FYI & FAQ - Controls And How To’s Manual: http://help.apple.com/appletv/#/atvb6f96f949 Support: http://www.apple.com/support/appletv/ Feedback: http://www.apple.com/feedback/appletv.html Most of this is a collection of info from the often not read user manual and iMore. How to rearrange apps on the Apple TV Use the Siri Remote's touchpad to select an app icon, then click and hold on the icon. (On a third-party controller, use the D-pad to select an icon, then press and hold A.) When the icon starts to jiggle, release your finger (or the A button) and use the touchpad (or the D-pad) to move the app around your Home screen. When you're happy with its new location, click (or press A) again to exit Edit mode. How to force quit an app on the Apple TV Press the Home button to return to the Home screen of your Apple TV. Double-press the Home button to enter multitasking mode. (There doesn't appear to be a button that maps to Home on third-party controllers.) Swipe left or right to select the app in question. Swipe up to force quit the app. Press the Home button again to return to the Home screen. How to view how much storage space an app is taking up Open the Settings app. Go to General > Manage Storage. Here you can view all the apps you currently have installed, sorted by most storage used to least storage used. You can also delete any app from this screen by pressing on the Trash icon. How to delete an app from your Apple TV Use the Siri Remote's touchpad to select an app icon, then click and hold on the icon. (On a third-party controller, use the D-pad to select an icon, then press and hold A.) Press the Play/Pause button (X on a third-party controller). Press Delete. How to add multiple accounts to Apple TV Before you can use multiple accounts, you need to log into any and all additional accounts you want available. Launch Settings from your Home screen. Click on Accounts. Click on iTunes and App Store. Click on Add new Apple ID. Enter the additional Apple ID username. Click on Continue. Enter the additional Apple ID password. Click on Sign In. How to switch between multiple accounts on Apple TV While you have multiple accounts you can only use one account at a time. That means switching! Launch Settings from your Home screen. Click on Accounts. Click on iTunes and App Store. Click on the account you want to use. You'll now be able to download or re-download any apps or content available on that account. Family Sharing Multiple accounts work with Family Sharing, so kids can switch to their accounts and "ask to buy" just like on iPhone or iPad. Meet the Apple TV keyboard If you're using an English keyboard, you'll see up to five different keyboard options: "abc", "ABC", "#+-", "123", and "Recent". The first two are the lowercase and uppercase variations of the alphabet with a basic numberpad; the "#+-" keyboard contains symbols and numbers; "123" contains solely numbers; and "Recent" saves recently entered phrases. Third-party apps can incorporate any and all these options depending on the type of text entry required. How to quickly re-enter your email address If you want to avoid repeatedly typing your email address or the same search query on the Apple TV, use the Recent keyboard: It saves any email addresses, account names, or search terms you've entered recently. How to force quit a misbehaving Apple TV app If you run into trouble, you can force quit it by pressing and holding the Menu button on your Siri remote. Easy as pie. If you're still having trouble with apps and the Apple TV, you can force restart your device by going to Settings > System > Restart. If that doesn't cure your Apple TV ails, you may want to try uninstalling and reinstalling the misbehaving app in question and reaching out to the developer. How to reset a glitching Apple TV If you're having issues with apps and tvOS across the board, it might be time for a hard reset. You can restore your Apple TV to factory settings by going to Settings > System > Reset. Be aware that doing so will erase any local content you have, including game saves that aren't backed up to iCloud. How to fix a bricked Apple TV If your Apple TV is completely unresponsive, it may be time to connect it to your computer and force a restore via iTunes. Here's how to do so. Plug your Apple TV in to your computer using a USB-C to USB cable. Open iTunes. Select the Apple TV from the Devices menu, then click Restore Apple TV. How to reset your Siri Remote When you first plug in your fourth-generation Apple TV, your Siri Remote should automatically pair to your device, allowing you to begin the setup process. But what if your Siri Remote's battery dies, or you need to pair a new remote? Here's how to re-pair a remote to the Apple TV. If your remote is merely out of battery or misbehaving, you can reset it by simultaneously pressing the Menu and Volume Up buttons. This will reset your remote and put it back into pairing mode. Add a game controller to your Apple TV Turn on your controller. (On the SteelSeries Nimbus, you can do so by switching the Hold button to ON.) If the controller has been previously paired, you may also have to press and hold the Bluetooth button. On your Apple TV, use your Siri remote to go to the Settings app, then go to Remotes and Devices > Bluetooth. Find your game controller and click on the entry. After a few moments, your controller should automatically pair. How to add an iPhone or iPad as a game controller for your Apple TV Third-party MFi game controllers are universal: You can use them anywhere on your Apple TV, including in non-gaming apps and on the Home screen. If you're looking to connect your iPhone or iPad to use as a controller, however, you'll have to first launch the specific game in question on both the Apple TV and your iPhone or iPad, then follow its instructions for pairing. Your iPhone, iPad, or iPod currently can't control the fourth-generation Apple TV outside of specific applications—though we hope an update to the Remote app comes soon to remedy that. Troubleshoot adding a game controller If you're running into an issue adding a third-party MFi controller, there are a couple of steps you can take. Make sure your controller is charged. Restart your controller by turning it off, then on again. Restart the Apple TV. If your controller has previously been connected to any other Bluetooth devices, make sure it's not currently connected to those devices before attempting to pair with Apple TV. If you're still having trouble, you may have to click or tap on the device, then "Forget Device", under the Bluetooth screen. How to redeem a promo code for an Apple TV app using iOS If you have an iOS device handy, it's easiest to redeem right there. Launch the App Store app on your iPhone or iPad Tap on the Featured tab. Tap on Redeem at the very bottom. Sign in with your iTunes password, if requested. Enter your promo code. How to set up your Apple TV with a device You need to use your Siri Remote to set up your Apple TV. Swipe the trackpad at the top to navigate, click to select. Click on your preferred Language. (Apple TV will offer you the one it thinks is correct, but you can swipe to scroll down and choose another.) Click on your Region. (Apple TV will offer you the one it thinks is correct, but you can swipe to scroll down and choose another.) Click on Set Up With Device. Your iOS device will need to be unlocked, with Bluetooth enabled, and close to your Apple TV. On your iOS device, click Continue when prompted with the Set Up Apple TV? alert. You may also have to accept terms and conditions. Your Apple TV will then scan for your currently connected Wi-Fi network and automatically use your iPhone's credentials to log in. Enter your Apple ID and Password on your iPhone. Choose whether to enable or disable Location Services. These let Apple TV apps use your current location to provide things like weather, theater listings, and such. Choose whether or not to activate Siri (only available in the U.S., Canada, Australia, France, Germany, Japan, Spain, and the United Kingdom). Choose whether you'd like to download Apple's Aerial HD screensavers. (We recommend it. They're gorgeous.) Choose whether to send anonymous diagnostics and usage data to Apple, and whether to share App Analytics with third-party developers. Agree to Apple's terms and conditions. And with that, you're all set! How to manually set up your new Apple TV You need to use your Siri Remote to set up your Apple TV. Swipe the trackpad at the top to navigate, click it to select. Click on your preferred Language. (Apple TV will offer you the one it thinks is correct but you can swipe to scroll down and choose another.) Click on your Region. (Apple TV will offer you the one it thinks is correct but you can swipe to scroll down and choose another.) Click on Set Up Manually. Click on your Wi-Fi Network, if you're not connected to Ethernet. Enter your Wi-Fi password. Click Continue. Wait a few moments for your Apple TV to activate. Enter your Apple ID (the one you use for iTunes and App Store, if you have multiple). Click Continue. Enter your Apple ID password. Click Continue. Click to Accept the terms and conditions. Choose whether you want to Enable or Disable location services. Location services, among other things, help select the ariel screen savers. Choose whether to Use Siri or Don't Use Siri. Siri lets you search and command your Apple TV using natural language voice control. Choose whether you want to Automatically Download screen savers or download them Later. It's roughly 600 MB a month if you choose the automatic option. But, you'll get all the new locations and scenes as they're added. Choose weather to Send to Apple or Don't Send any diagnostic information. The information helps Apple improve products and fix bugs. Click to agree to the Warranty. Click to agree to the Terms and Conditions. How to add an iPhone or iPad as a game controller for your Apple TV Third-party MFi game controllers are universal: You can use them anywhere on your Apple TV, including in non-gaming apps and on the Home screen. If you're looking to connect your iPhone or iPad to use as a controller, however, you'll have to first launch the specific game in question on both the Apple TV and your iPhone or iPad, then follow its instructions for pairing. How turn on Crossy Road multiplayer on the Apple TV 1 Open Crossy Road on your TV. 2 Go to the character picker, then scroll to the far left for multiplayer mode. (You'll need at least one character unlocked to open the character picker; if you don't have any unlocked, just play a solo game or two!) 3 On your iOS device, download and open Crossy Road, and tap the arrow in the bottom right corner. 4 Tap the game controller icon. 5 You should be connected after a few moments; you'll see a P2 or P1 in the top right corner to signify the multiplayer connection. 6 Have fun playing with pixels! Stream content using Home Sharing You can stream music, movies, TV shows, photos, and other iTunes content from a computer or iOS device to your Apple TV. Both the device and Apple TV must be configured to use the same iTunes account. Configure a computer. In iTunes, go to File > Home Sharing and choose Turn on Home Sharing. Enter your Apple ID and password, then click Turn on Home Sharing. Note: In Windows 7 and Windows 8, iTunes menus are hidden by default. To show them temporarily, press the Alt key. Configure an iOS device. Go to Settings > Videos or Settings > Music and turn on Home Sharing. Enter your Apple ID and password. If you set up Apple TV and multiple devices with the same Apple ID, content from all the devices is available on your Apple TV. Configure Apple TV. On Apple TV, in Settings, go to Accounts > Home Sharing. Turn On Home Sharing, then enter your Apple ID and password. Stream content on Apple TV. Once you’ve configured all your devices using the same Apple ID, highlight Computers on the Apple TV Home screen and press the Touch surface. Libraries from your shared devices appear, and you can view or play any content from any library. View photos from your computer on Apple TV You can share photos from your computer on Apple TV. Select which photos you want to share based on albums in Photos on a Mac, or just choose a folder on your Mac. Share photos to Apple TV. In iTunes on your Mac, go to File > Home Sharing > “Choose Photos to Share with Apple TV.” The Photo Sharing Preferences window opens. Select “Share Photos from,” then select Photos or iPhoto, or choose a folder to share. Choose whether you want to share photos and albums or just selected albums, then click Apply. The photo albums or folders you share appear in the Computers app. Share Apple TV with multiple users You can use separate Apple ID accounts for the following services on Apple TV: iCloud: Photos iTunes Store and App Store: iTunes movies and TV shows, Apple Music, and the App Store Game Center: Game play with friends You can enable different Apple IDs and passwords for iCloud, iTunes (and App Store) and Game Center. Only one Apple ID can be active for each service at a time. Switch the account used to purchase movies, TV shows, and apps. In Settings, go to Accounts > iTunes and App Store, then enter a new Apple ID. If Family Sharing is enabled, you can see movies, TV shows, and apps purchased by other family members without switching accounts. See Family Sharing. See another user’s purchased music. In Settings, go to Accounts > iTunes and App Store and enter the other user’s Apple ID. Change iCloud account. In Settings, go to Accounts > iCloud and enter a new Apple ID. Change Game Center account. In Settings, go to Accounts > Game Center and enter a new Apple ID. Switch between family member accounts. You can switch directly between family member iTunes accounts without reentering your Apple ID. In Settings, go to Accounts > iTunes and App Store, then select the name of a family member in the list. You may need to enter the password for that family member’s account. Restrict who can watch what You can configure Apple TV to restrict certain content so only authorized users can watch or make purchases. This is referred to as parental controls. You can restrict a variety of content and activities, such as: Purchasing movies, TV shows, and apps Making in-app purchases Playing iTunes movies or TV shows based on content ratings Opening apps based on age ratings Viewing content identified as explicit Playing multiplayer games in Game Center Adding friends in Game Center Changing AirPlay or Location settings Note: Restrictions may not apply to 3rd-party apps. To restrict 3rd-party content, adjust the settings for the individual apps either inside the apps, or in Settings, go to Apps. To set or override restrictions, you must enter the passcode. Turn on restrictions. In Settings, go to General > Restrictions and turn on Restrictions. You’ll be asked to enter a 4-digit passcode. Once you enter and verify the passcode, restrictions and other options in the Restrictions menu are enabled. Change the passcode. In Settings, go to General > Restrictions. Select Change Passcode, enter the current passcode, then enter the new passcode. Configure what types of content are restricted. In Settings, go to General > Restrictions, and enter the passcode if required. You can restrict iTunes Store purchases and rentals, allowed content types, Game Center settings, and other settings. You must first turn on restrictions in order to configure the Restrictions settings. To access restricted content, you must enter the passcode each time. Remove all restrictions. You can temporarily disable all restrictions and reenable them later. In Settings, go to General > Restrictions, select Restrictions, enter the passcode, then set Restrictions to Off. If you use Family Sharing, you can also use your iOS device to limit the content your family members can buy—including enabling Ask to Buy, which lets your kids purchase items only with parental approval. For more, see Family Sharing. Talk to your Apple TV Siri makes interacting with Apple TV easy, fun, and informative. You can search for movies or TV shows, find actors or directors you like, control playback, open your apps, even ask about sports, weather, and stocks—no matter what’s happening onscreen. Siri doesn’t talk back to you on Apple TV like it does on iPhone and other devices, but it’ll carry out your request and display the results onscreen. See a list of things you can ask Siri. Press the Siri button. Search and control Apple TV with your voice. Press and hold the Siri button and start talking. Siri understands a wide range of commands, and intuitively applies them to the current context whenever possible. To see some commands and queries that will show what Siri can do, see Search movies and TV shows and Other things you can ask Siri. Search movies and TV shows Siri on Apple TV helps you quickly find movies and TV shows to watch. Siri can find content based on a wide range of criteria—including titles, genres, actors, directors, ratings, age appropriateness and more. You can even ask to find “good” or “popular” results. Ask Siri. Say something like: “What should I watch tonight?” “Find The Boxtrolls” “Play Episode 3 of Season 1 of Homeland” “Show me popular comedies” “Find Benedict Cumberbatch movies” “Watch great dramas” “Find me some TV Shows that are good for kids” “Show PG-13 movies” You can also combine genres. Ask Siri. Say something like: “Find me some funny horror movies” “Show me independent foreign films” “Search for crime documentaries” When you search for a movie or TV show, Siri searches across multiple apps to find you exactly what you’re looking for. If you request a unique title, Apple TV takes you directly to the detail page for that video. If there’s more than one result, Siri displays a row of search results for you to choose from or further refine your search. To learn more about working with search results, see View search results and Select a search result. Once you make an initial search, you can ask additional questions to zero in on exactly what you want to watch. See Refine search results. Refine search results You can refine a search by asking Siri for a subset of your initial search results. For example, if you asked Siri to show you Jason Bateman movies, you can then ask for a subset of them, such as: Ask Siri. Say something like: “Just show me the ones from this year” “Only the dramas” “Just the best ones” Other things you can ask Siri Siri can do much more than find you a great show to watch. You can also use Siri to open an app or switch to another app on your Apple TV, control the playback of a video you’re watching, learn more about the actors or directors of a show, and much more. Navigate Apple TV You can use Siri to open or switch to an app on your Home screen. Ask Siri. Say something like: “Open App Store” “Launch Netflix” “Go to Photos” While playing video When you’re playing video content there are a number of commands you can use to control playback. Ask Siri. Say something like: “Pause this” “Play from the beginning” “Skip forward 90 seconds” “Jump back 10 minutes” “Turn on closed captioning” “Turn on French subtitles” “What did she just say?” In this case, Apple TV skips back 15 seconds and temporarily turns on subtitles. Get more information about a show You can ask questions to get more information about a program you’re watching. Ask Siri. Say something like: “Who stars in this?” “Who directed this?” “What’s this rated?” “When was this released?” Get information You can ask Siri about other topics, like sports, weather, and stocks. Ask Siri. Say something like: “Who won the World Series?” “Who are the Mavericks playing tomorrow?” “Who’s the starting pitcher for the Chicago Cubs?” “How’s the weather?” “What’s the weather in Vancouver?” “When is sunset in Paris?” “Where’s the NASDAQ today?” “How’s Apple’s stock?” The results appear at the bottom of the screen.