Will Apple fix my computer if I have opened it up?

Discussion in 'MacBook Pro' started by Icarus73, Oct 18, 2011.

  1. Icarus73 macrumors regular

    Joined:
    Nov 8, 2007
    #1
    After being told my logic board was dead, and it being out of warranty, I tried replacing it myself. I believe the NEW board has the NVIDIA issue so many talk about with the Penryn 15" MBPs.

    ...So I'm wondering if I take it to a genius bar if they will fix the NVIDIA issue if I "leave out" the part where I replaced the logic board myself.

    Any insight?
     
  2. Detrius macrumors 68000

    Joined:
    Sep 10, 2008
    Location:
    Asheville, NC
    #2
    Depends... Supposedly Apple keeps track of serial numbers of parts that go in the machines, including whenever they are swapped out. They don't appear to be particularly strict about the actual serial numbers of the parts matching up, but if you put in a logic board that isn't exactly the same as the one that was originally in there, you could run into problems.

    The fact that you were in the machine yourself won't be a problem unless you damaged something while in there.
     
  3. Icarus73 thread starter macrumors regular

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    Nov 8, 2007
    #3
    Yeah, so I took it in today. I didn't mention that I swapped out any internals. He diagnosed the problem as needing a new display, and said he'd send it into Apple's repair center, as they don't replace those in the store.

    He took the serial number from the "about this mac" screen, which is the logic board's serial number. The serial number on the case is different, but he didn't notice that when he took it. Could be interesting when the repair center receives it...

    i can't imagine after I've agreed to pay $310 for a display replacement they'll call me and say "**** you, you changed the logic board." but i guess i'll find out.
     
  4. Eddyisgreat macrumors 601

    Joined:
    Oct 24, 2007
    #4
    Since you paid for it and it's not a warranty repair, I don't see why they would have an issue with it.
     
  5. tamvly macrumors 6502a

    tamvly

    Joined:
    Nov 11, 2007
    #5
    Such as honesty being the best policy?
     
  6. Icarus73 thread starter macrumors regular

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    Nov 8, 2007
    #6
    Um, to get turned away? No thanks. I'll let you be the good guy.
     
  7. windowstomac macrumors regular

    Joined:
    Jun 23, 2011
    #7
    The small paper manual that came with my MBP had instructions to change RAM and HDD, and that was it, so I imagine they're the only bits we are "supposed" to touch!
    B
     
  8. Icarus73 thread starter macrumors regular

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    Nov 8, 2007
    #8
    If it was in warranty, I would get your point, but it's completely out of warranty.
     
  9. wpotere Guest

    Joined:
    Oct 7, 2010
    #9
    They will likely do it, but I would have found an independent to do it for you, it might have been cheaper.
     
  10. Icarus73 thread starter macrumors regular

    Joined:
    Nov 8, 2007
    #10
    There's one other apple authorized repair center near me and they charge a $60 "diagnostics fee" regardless of whether you choose to have it serviced or not. I refuse to go to them on principle.
     
  11. wpotere Guest

    Joined:
    Oct 7, 2010
    #11
    Then it sounds like you did the right thing. As for not mentioning the change, it is pointless. As soon as they open it they will know it has been worked on and they won't care. They will likely contact you with the cost for repair and it could be the cost of a logic board plus bench fee.
     
  12. Detrius macrumors 68000

    Joined:
    Sep 10, 2008
    Location:
    Asheville, NC
    #12
    And what's wrong with this? Are you expecting someone who's not Apple to do stuff to your Mac without getting paid for it by anyone? They probably aren't upset they don't have your business.
     

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