I recently bought a MBA online from the apple store. I added 2gb of ram as an upgrade. I have had it for about a week now and while I do like the physical aspects (extremely light and thin, fast booting etc), it is just unfortunately a bit too underpowered for me. When I read the returns policy before I bought it, it seemed like they would still take it back. But when I went online right now to initiate a return it says I am ineligible to do so and need to call. I realize they might want me to talk to a live person to return a high priced item, but I am just wondering what to expect. Especially if they're going to say no.