Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Will Apple refund my shipping?

P

paperinacup

macrumors 6502
Original poster
Mar 30, 2005
413
0
I paid the $27 for 2 day delivery and it only seems like one will be here on time.

iPod shipped 2 days ago UPS Ground and will be here tomorrow
Printer shipped 2 days ago FedEx 2 day and will be here today.
iBook shipped yesterday 'IP direct distribution' but won't be here until the 24th!!!

As you can probably tell the 2 day delivery option was pretty much a waste of money. Do you think Apple will refund the shipping?
 
I can't believe I have to wait this long. I just talked with someone who at first didn't wanna credit it back but when she realized that only one item shipped 2 Day she was happy to credit the full $27 back.
 
This is what my ibook says

Aug 18, 2005 10:42 PM

Picked up

SHANGHAI CN

Package received after FedEx cutoff

Aug 17, 2005 11:30 PM

At local FedEx facility

SHANGHAI CN



1:28 PM

Package data transmitted to FedEx






So wow when I recieve my package I would have waited for two full weeks.
 
paperinacup said:
I can't believe I have to wait this long. I just talked with someone who at first didn't wanna credit it back but when she realized that only one item shipped 2 Day she was happy to credit the full $27 back.
Click to expand...

Happy to hear of your satisfactory resolution. Another example of why Apple ranks high in customer satisfaction.
 
I am going to have to do the same thing. I got an email this morning that said it shipped on the 20th and that it would be here on the 25th!! That is NOT 2 day shipping!!! She said to call back after I get the computer and they would refund. She said it might come tomorrow but I think when FEDEX says estimated deliv. it doesn't change to an earlier date. She said the 2 day shipping is 2-3 days. I was like "well then why does it say 2 day shipping??" I have to admit though that they are really good and this is my first experience with Apple. :p
 
CanadaRAM said:
You do realize that 2 days means business days, not calendar days? So you don't count weekends.
Click to expand...
*chuckle* I can't help but to laugh at the poor souls who are eagerly counting every single day... ;) Does that make me terribly evil?
 
I know...it's sad that I just wait here. Can't help it. I don't blame you for laughing at me!!

Yeah- if it shipped on the 20th though it should have been here yesterday or today.
 
court said:
I know...it's sad that I just wait here. Can't help it. I don't blame you for laughing at me!!

Yeah- if it shipped on the 20th though it should have been here yesterday or today.
Click to expand...
aww, you misunderstood me, I'm not laughing at you waiting for a shipment (I am too you know)... I'm laughing at those who factor in Saturdays and/or Sundays into their counting of the days. :eek:
 
court said:
I am going to have to do the same thing. I got an email this morning that said it shipped on the 20th and that it would be here on the 25th!! That is NOT 2 day shipping!!! She said to call back after I get the computer and they would refund. She said it might come tomorrow but I think when FEDEX says estimated deliv. it doesn't change to an earlier date. She said the 2 day shipping is 2-3 days. I was like "well then why does it say 2 day shipping??" I have to admit though that they are really good and this is my first experience with Apple. :p
Click to expand...


quite often Fedex does pad the dates, i've shipped a lot through them as well as worked for them and work for a company that uses them extensively. Plus depending on what you bought the order actually does say 2-3 days. I ran into the issue with them and got a nice straight answer. the website says 2-3 days on some items when you order, but apparently their order processing doesn't "read" 2-3 days it's just says 2 even though it's 2-3...kind of odd and stupid....but the site is pretty clear when you order.
 
Thanks, that makes me feel better. It would be so nice to get it earlier than it says I will. I'll be happy either way. BTW, I got my Ipod from them finally last night. My husband sat at home all day waiting and it finally came at 9 PM!!!!!!!!!!! I don't get what took him so long but oh well.
 
I drove 15 hours roundtrip to my nearest Apple Store to get my PowerMac so I wouldn't have to wait for shipping. ;)

Of course my wife and I made a fun roadtrip out of it and did other things, but the main reason was to get the computer.
 
evilgEEk said:
I drove 15 hours roundtrip to my nearest Apple Store to get my PowerMac so I wouldn't have to wait for shipping. ;)
Of course my wife and I made a fun roadtrip out of it and did other things, but the main reason was to get the computer.
Click to expand...
Wow, I go out of my way to avoid shipping too, but 15 hours!? Wow!
 
If you guys are referring to me about counting non business days then my computer shipped on Tuesday (Wednesday in China and got here today)
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back