Will Apple refund my shipping?

paperinacup

macrumors 6502
Original poster
Mar 30, 2005
413
0
I paid the $27 for 2 day delivery and it only seems like one will be here on time.

iPod shipped 2 days ago UPS Ground and will be here tomorrow
Printer shipped 2 days ago FedEx 2 day and will be here today.
iBook shipped yesterday 'IP direct distribution' but won't be here until the 24th!!!

As you can probably tell the 2 day delivery option was pretty much a waste of money. Do you think Apple will refund the shipping?
 

paperinacup

macrumors 6502
Original poster
Mar 30, 2005
413
0
I can't believe I have to wait this long. I just talked with someone who at first didn't wanna credit it back but when she realized that only one item shipped 2 Day she was happy to credit the full $27 back.
 
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paperinacup

macrumors 6502
Original poster
Mar 30, 2005
413
0
This is what my ibook says

Aug 18, 2005 10:42 PM

Picked up

SHANGHAI CN

Package received after FedEx cutoff

Aug 17, 2005 11:30 PM

At local FedEx facility

SHANGHAI CN



1:28 PM

Package data transmitted to FedEx






So wow when I recieve my package I would have waited for two full weeks.
 
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wdlove

macrumors P6
Oct 20, 2002
16,568
0
paperinacup said:
I can't believe I have to wait this long. I just talked with someone who at first didn't wanna credit it back but when she realized that only one item shipped 2 Day she was happy to credit the full $27 back.
Happy to hear of your satisfactory resolution. Another example of why Apple ranks high in customer satisfaction.
 
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court

macrumors member
Aug 22, 2005
35
0
I am going to have to do the same thing. I got an email this morning that said it shipped on the 20th and that it would be here on the 25th!! That is NOT 2 day shipping!!! She said to call back after I get the computer and they would refund. She said it might come tomorrow but I think when FEDEX says estimated deliv. it doesn't change to an earlier date. She said the 2 day shipping is 2-3 days. I was like "well then why does it say 2 day shipping??" I have to admit though that they are really good and this is my first experience with Apple. :p
 
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devilot

Moderator emeritus
May 1, 2005
15,588
1
CanadaRAM said:
You do realize that 2 days means business days, not calendar days? So you don't count weekends.
*chuckle* I can't help but to laugh at the poor souls who are eagerly counting every single day... ;) Does that make me terribly evil?
 
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court

macrumors member
Aug 22, 2005
35
0
I know...it's sad that I just wait here. Can't help it. I don't blame you for laughing at me!!

Yeah- if it shipped on the 20th though it should have been here yesterday or today.
 
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devilot

Moderator emeritus
May 1, 2005
15,588
1
court said:
I know...it's sad that I just wait here. Can't help it. I don't blame you for laughing at me!!

Yeah- if it shipped on the 20th though it should have been here yesterday or today.
aww, you misunderstood me, I'm not laughing at you waiting for a shipment (I am too you know)... I'm laughing at those who factor in Saturdays and/or Sundays into their counting of the days. :eek:
 
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ObsidianIce

macrumors 6502
Jun 1, 2004
289
5
Seventh Circle of Hell
court said:
I am going to have to do the same thing. I got an email this morning that said it shipped on the 20th and that it would be here on the 25th!! That is NOT 2 day shipping!!! She said to call back after I get the computer and they would refund. She said it might come tomorrow but I think when FEDEX says estimated deliv. it doesn't change to an earlier date. She said the 2 day shipping is 2-3 days. I was like "well then why does it say 2 day shipping??" I have to admit though that they are really good and this is my first experience with Apple. :p

quite often Fedex does pad the dates, i've shipped a lot through them as well as worked for them and work for a company that uses them extensively. Plus depending on what you bought the order actually does say 2-3 days. I ran into the issue with them and got a nice straight answer. the website says 2-3 days on some items when you order, but apparently their order processing doesn't "read" 2-3 days it's just says 2 even though it's 2-3...kind of odd and stupid....but the site is pretty clear when you order.
 
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court

macrumors member
Aug 22, 2005
35
0
Thanks, that makes me feel better. It would be so nice to get it earlier than it says I will. I'll be happy either way. BTW, I got my Ipod from them finally last night. My husband sat at home all day waiting and it finally came at 9 PM!!!!!!!!!!! I don't get what took him so long but oh well.
 
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echeck

macrumors 68000
Apr 20, 2004
1,814
6
Boise, Idaho
I drove 15 hours roundtrip to my nearest Apple Store to get my PowerMac so I wouldn't have to wait for shipping. ;)

Of course my wife and I made a fun roadtrip out of it and did other things, but the main reason was to get the computer.
 
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PaRaGoNViCtiM

macrumors 6502a
Mar 18, 2005
758
0
PA
evilgEEk said:
I drove 15 hours roundtrip to my nearest Apple Store to get my PowerMac so I wouldn't have to wait for shipping. ;)
Of course my wife and I made a fun roadtrip out of it and did other things, but the main reason was to get the computer.
Wow, I go out of my way to avoid shipping too, but 15 hours!? Wow!
 
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paperinacup

macrumors 6502
Original poster
Mar 30, 2005
413
0
If you guys are referring to me about counting non business days then my computer shipped on Tuesday (Wednesday in China and got here today)
 
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