Will Apple replace 3GS if silent button broke?

Discussion in 'iPhone' started by bosoxnm3, Mar 30, 2011.

  1. bosoxnm3 macrumors member

    Joined:
    Jul 11, 2008
    #1
    A couple of months ago, I dropped my iPhone in the toilet and got the $200 out of warranty replacement. A day later, the speaker on the refurbished one broke so they replaced it with one. Well, I woke up today and my silent button is broken. I did drop my phone yesterday, but I didn't notice the silent button stopped. Do you think they will replace this one too?
     
  2. err404, Mar 30, 2011
    Last edited: Mar 30, 2011

    err404 macrumors 68020

    Joined:
    Mar 4, 2007
    #2
    It's always hard to know how they will react to damage from a drop, but it's worth a shot to bring it in.
     
  3. thunderbunny macrumors 6502a

    thunderbunny

    Joined:
    Jul 15, 2010
    Location:
    Cheshire, UK
    #3
    I have known several 3's with dodgy mute switches. Unless you can see physical damage I'd expect you to be able to get it replaced.
     
  4. vincenz macrumors 601

    vincenz

    Joined:
    Oct 20, 2008
    #4
    If it's under warranty and you haven't tripped any water sensors, they will replace it.
     
  5. Pink∆Floyd macrumors 68020

    Pink∆Floyd

    Joined:
    Nov 21, 2009
    Location:
    Up There
  6. iApples macrumors 65816

    iApples

    Joined:
    Mar 24, 2011
    #6
    They should. Book an appointment and have them take a look at it.
     
  7. Ashin macrumors 6502a

    Ashin

    Joined:
    Jun 19, 2010
  8. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #8
    I have a 3G with the same issue, think it might work if I try getting replacement even though I'm out of warranty?
     
  9. themadrussian macrumors regular

    Joined:
    Jun 15, 2010
    #9
    If you calmly explain that the mute switch no longer functions, they very well might replace it.
     

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