Will Apple replace a third party battery?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by LukeHarrison, Jan 29, 2016.

  1. LukeHarrison macrumors regular


    May 11, 2007
    I've just been given an iPhone 5S with a faulty battery, which will only hold a charge for a few hours, regardless of usage. I contacted Apple about a replacement, knowing full well about the £59 charge. The only problem is, the battery in the phone is not the original, but a third-party replacement that was fitted around six months ago.

    I have an appointment booked with my local Apple Store next week for them to replace the battery, but will they do it knowing that it's a third-party one in there at the moment? They ran all their remote diagnostics and they all came back fine, but I just want to know if they will be happy to just swap it? I'd rather Apple do it than another third-party.

    Cheers :)
  2. chscag macrumors 68030


    Feb 17, 2008
    Fort Worth, Texas
    I can't speak for a UK Apple Store but Apple here in the US will gladly take your $79.00 and replace the battery. It doesn't matter if the battery had already been replaced by a non Apple one.
  3. LukeHarrison thread starter macrumors regular


    May 11, 2007
    Good to know, I'd heard conflicting reports.

Share This Page