Will Apple replace a third party battery?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by LukeHarrison, Jan 29, 2016.

  1. LukeHarrison macrumors regular

    LukeHarrison

    Joined:
    May 11, 2007
    Location:
    Selby, UK
    #1
    I've just been given an iPhone 5S with a faulty battery, which will only hold a charge for a few hours, regardless of usage. I contacted Apple about a replacement, knowing full well about the £59 charge. The only problem is, the battery in the phone is not the original, but a third-party replacement that was fitted around six months ago.

    I have an appointment booked with my local Apple Store next week for them to replace the battery, but will they do it knowing that it's a third-party one in there at the moment? They ran all their remote diagnostics and they all came back fine, but I just want to know if they will be happy to just swap it? I'd rather Apple do it than another third-party.

    Cheers :)
     
  2. chscag macrumors 68000

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #2
    I can't speak for a UK Apple Store but Apple here in the US will gladly take your $79.00 and replace the battery. It doesn't matter if the battery had already been replaced by a non Apple one.
     
  3. LukeHarrison thread starter macrumors regular

    LukeHarrison

    Joined:
    May 11, 2007
    Location:
    Selby, UK
    #3
    Good to know, I'd heard conflicting reports.
     

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