I noticed that if I press down on a certain part of my screen, it makes a clicking sound. I was hoping to exchange it at apple tomorrow, so I was wondering if they'll take it even though I bought it somewhere else?
Well yes and no. He can get a refurbished device if apple had any which I doubtSadly no. Return to best buy. Then buy a new one from Apple.
Return to Best Buy if still within the return/exchange period. If not, then go to Apple Store. All of their products some with a one year warranty under the serial number. Make a genius appointment and they'll definitely take care of it.
go to best buy within 14 days to get it replaced with a new model, if apple deems it a legit problem they will replace it for you from a white box, not guaranteed it's new but i doubt they have refurbs already so probably is
Refurbs are "new" it's not like buying a used one at least that was what I was told by an Apple employee last year. The ones they give you are ones that failed QC and are sent back fixed up and then passed.
Refurbs are "new" it's not like buying a used one at least that was what I was told by an Apple employee last year. The ones they give you are ones that failed QC and are sent back fixed up and then passed.
What happens to all the returned devices then?
What happens to all the returned devices then?
Sold as open box I guess ? Or they send them back fix them up and are refurbished as well
They replace all exposed parts in the past including button and shell except screen unless faulty.Pretty sure this is correct. Say you return one because it has a faulty home button: they'll replace the home button, give it a full inspection then stick it in a white box as a refurb.
What happens to all the returned devices then?