Will apple replace my iPad?

Discussion in 'iPad' started by Kibbe17, Jun 25, 2010.

  1. Kibbe17 macrumors member

    Joined:
    Apr 12, 2010
    #1
    Will apple replace my iPad solely for wifi issues? I have had it for a month and a half. It will not automatically connect to known wifi networks. It does this very randomly but frequently sometimes as soon as I put it in sleep mode and wake it back up it is not connected and resorts to Edge.. Then I have to go into the settings and manually connect it back to the wifi network. And sometimes it just forgets the password of the network. This is an extreme nuisance and it's getting old.. I have heard that they are pretty lenient with replacements but I was just wondering if they would still be as lenient now that it's been almost 2 months.

    Also I have an SGP skin guard protector on the back that is like $25 would they be able to refund this if I got a new iPad. It's not my fault it has wifi issues I shouldnt be out another 25 bucks because of their problem..:confused:

    Any help is appreciated.
     
  2. cleggster83 macrumors regular

    cleggster83

    Joined:
    May 30, 2010
    Location:
    Bolton, UK
    #2
    Yeah they should do they did the same with mine
     
  3. Kibbe17 thread starter macrumors member

    Joined:
    Apr 12, 2010
    #3
    Should what? Replace the iPad? or replace the iPad and refund the SGP skin?
     
  4. jb1280 macrumors 6502a

    Joined:
    Jan 13, 2009
    #4
    I highly doubt that they would replace the skin. It's not apple's fault that you decided to pay for something to place on your iPad that is not essential for the proper functioning of the device.
     
  5. Kibbe17 thread starter macrumors member

    Joined:
    Apr 12, 2010
    #5
    No but it is their obligation to make a properly functioning device in the first place. If i didn't have to replace THEIR mistake I wouldn't have to buy another skin therefore it is their fault..
     
  6. Batt macrumors 65816

    Batt

    Joined:
    Dec 17, 2007
    Location:
    Syracuse, NY
    #6
    This. Suck it up.
     
  7. TraceyS/FL macrumors 68040

    Joined:
    Jan 11, 2007
    Location:
    North Central Florida
    #7
    They don't redo engraving on iPods either.

    My iPad started doing this yesterday out of the blue. I was 5 feet from my Time Capsule and it was using 3G. I went into settings and it found the net and I had to click on it to get it to connect. I had been on wifi 10 minutes before it went to sleep.

    It hasn't done it today, but it threw me for a loop yesterday.
     
  8. EssentialParado macrumors 65816

    Joined:
    Feb 17, 2005
    #8
    Sounds like it could possibly be just a software issue.

    If you haven't already, I'd suggest backing up the iPad and then doing a full restore and see if WiFi works. Then try re-installing your backup and see if it still works.

    If that doesn't work, you could always try taking it to the Genius bar and explain the problem. They may know how to fix it, or they may be able to arrange something about the skin on the back of your iPad.
     
  9. Jason Edwards macrumors regular

    Joined:
    Dec 28, 2007
    #9
    What does the skin have to do with the wifi on the iPad ? If Apple replaces your iPad will the skin no longer fit ?
     
  10. btrav13 macrumors 6502

    Joined:
    Apr 8, 2010
    Location:
    Oklahoma
    #10
    I'm just waiting for a software fix. Mine will randomly disconnect from WIFI on occasion as well, but I figure that since it's a known issue there is no sense in starting all over again in the hope that the next one doesn't have the same issue.
     
  11. bobbleheadbob macrumors 6502a

    bobbleheadbob

    Joined:
    Feb 6, 2007
    Location:
    Massachusetts
    #11
    Mine started having problems connecting to wifi this week. The signal strength in my house become nonexistent -- the same places it had been fine before and where my iPhone and laptop were getting a strong signal.

    I did a hard reset (holding down the power and home buttons simultaneously until the :apple: logo appears) and the signal's back to normal. Weird. :confused:
     
  12. emptyCup macrumors 65816

    emptyCup

    Joined:
    Jan 5, 2005
    #12
    Call Apple up and ask them. They have always been very good to me.
     
  13. dissdnt macrumors 65816

    dissdnt

    Joined:
    Aug 3, 2007
    #13
    Take your case off see of it improves wifi reception. My dad used to use some cheap case on his iPhone and has similar issues until he took it off. Not the same device but same idea.

    In general I've found that if you can recreate an issue for the Apple guys or they can see it in the logs on your device you'll get a replacement.
     

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