Will apple replace my iPhone 5S cracked screen for free?

Discussion in 'iPhone' started by jonj123, Sep 10, 2014.

  1. jonj123 macrumors newbie

    Sep 10, 2014
    Hi everyone,

    My iPhone 5S has a hairline crack on the screen. It's still under apple's automatic 1 year warranty. If I take it to Apple Store will they replace the screen for free or does that not come under warranty? I don't have the purchase receipt.

    I'd appreciate any advice. Many thanks :)
  2. rct2guy macrumors newbie


    Sep 9, 2014
    St. Louis, Missouri
    I believe the one-year warranty applies only to Apple-related problems, not user-made problems. For example, the lock button on my iPhone 5, after about a year, started getting stuck when pressed down. I was able to have my phone replaced for free via Apple, because it wasn't something I did; It was a problem caused by poor design on Apple's part. But since it's a crack you created... My guess is no.

    Apple will be happy to replace your screen for $100 (I think? Maybe it's $200...), and if you have AppleCare, you'll also get a discount.

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