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macrumors 65816
Original poster
Nov 17, 2008
1,270
124
Philadelphia
Hey guys, my sleep button on my iPhone 5 stopped working, unless pressed extremely hard. Wil I need to fight with the "geniuses" for a new one?
 
Hey guys, my sleep button on my iPhone 5 stopped working, unless pressed extremely hard. Wil I need to fight with the "geniuses" for a new one?

I doubt it. They'll either repair it or replace it. A girlfriend of mine had the earphone jack messing up and they gave her a whole new phone without hassel.
 
Hey guys, my sleep button on my iPhone 5 stopped working, unless pressed extremely hard. Wil I need to fight with the "geniuses" for a new one?

doubtful. seems pretty clear cut to me so long as there's nothing obviously showing that you've dropped or otherwise damaged the phone yourself.
 
Hey guys, my sleep button on my iPhone 5 stopped working, unless pressed extremely hard. Wil I need to fight with the "geniuses" for a new one?

1. With that kind of question you should always mention your country. 2. Any iPhone 5 around is almost new, so there shouldn't be any problem at all getting your problem fixed. 3. Since your iPhone 5 is almost new, they'll either fix it, or you will likely get an iPhone that is as good as new (refurbished).
 
WOW, ok thought I was alone on this (that is a ridiculous statement, there are only so many bugs a device can have so it's pretty common that we have the same bug) but I went in to the apple store sunday and they said they would replace it for me if I set up a genius appointment and came in later in the week.

Going there in 3 hours, hopefully it's not a refurb, I can't imagine them having a large supply of refurbished ones anyway, as far as the 4G sim transfer goes, do I have to get a new sim for the new device or will the current one in my iP5 work with the new device? (On Verizon)
 
It will be a brand new phone. It will not be a refurb.....takes at least 3 months for those to hit the service inventory.

They already have refurbs out, I received a refurb for one of my replacement Iphone 5s. (of course there was another defect with that, and I got a brand new one afterwards)
 
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