I bought a black iPhone 3GS 32GB from an AT&T store about a week ago. It's my first iPhone, and for the most part I've been happy with it... Unfortunately I've had two minor problems: 1. The ring/vibrate switch is loose when in the vibrate position. I'm not sure if it was like that right out of the box, but I did notice it within 24 hours of purchasing the phone. I know this is a common problem, but I don't know what Apple's policy is on it. 2. My iPhone has completely frozen 3 times now. The first time it happened, I was browsing the MacRumors forums which I do all the time. The second and third times, I was listening to songs that I listen to all the time. It seems to happen completely at random, and it's unresponsive to buttons as well as the screen. Every time it happens, I wait a few minutes to see if it fixes itself and when it doesn't, I manually shut off the phone. Other than that, my phone is in perfect condition. There are no scratches, the battery life is great, and I know the water sensors haven't been tripped. If I walk up to the Genius Bar at an Apple store and tell them about these problems, will they give me a new phone? I don't have AppleCare or anything, but I think it's kind of ridiculous to pay $299 for an imperfect phone.