Will Apple replace my iPod Touch?

Discussion in 'iPod touch' started by caseyschmasey, Jul 19, 2011.

  1. caseyschmasey macrumors newbie

    Joined:
    Jul 19, 2011
    #1
    My screen is really dark... I think the backlight died or something. Everything still "works", but I can't really see anything on the screen unless I put it under a really bright light.
    I think it's water damage (everything was fine before I left it in the bathroom, so I think my little brother might have been playing with it while/after he took a shower or something), BUT I checked the "water indicator" thing in my headphone jack and it's completely white.

    I have about 2 months left on my warranty, and if they only check the indicator strip... that means they will replace it, right?
     
  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
  3. caseyschmasey thread starter macrumors newbie

    Joined:
    Jul 19, 2011
    #3
    actually the reason I posted the question was to avoid going all the way to the apple store and have them say they can't help. :p

    if they replace it, will they give me the newest generation? I'm thinking they don't have boxes of the older iPod touch 3G's lying around..
     
  4. nwbusa macrumors regular

    Joined:
    Jul 29, 2010
    Location:
    BC, Canada
    #4
    We have no way of telling you Apple will do in your specific situation. The only way to find out is to contact Apple.
     
  5. jonrando macrumors 6502a

    Joined:
    Jun 22, 2011
    #5
    Well if it's a screen issue that can't be fixed, they'll replace it for you as long as you're still on warranty. I'd bring it it, it wouldn't hurt.
     
  6. Renator macrumors member

    Joined:
    Jan 21, 2008
    Location:
    Milwaukee, WI
    #6
    I recently had a problem with my 3rd gen touch. It was replaced (had Applecare), but they will replace it with the generation you have.

    Sorry about that.
     

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